Резюме Manager

WORK EXPERIENCE

EDUCATION AND TRAINING

PERSONAL INFORMATION

Kateryna **********

square Rudnev, 7, ap. 63, 61001 Kharkiv (Ukraine)

Показати контакти

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Sex

Female

| Date of birth

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| Nationality

Ukrainian

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Client Manager

SEUL-AUTO Ltd., Kharkiv (Ukraine)

- Assisted in developing a marketing plan;
-Assisted in managing advertising campaigns;
-Managed website of the company
-Developed questionnaires in order to get feedback from clients;
-Informed customers about new services and products;
- Developed tenders documentation;
- Managed contracts with suppliers;
- Developed contracts for suppliers.

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Customer Support Specialist

Beta Company sp.z o.o, Kharkiv (Ukraine)

-Supported online chats and receiving calls;
-Helped customers with settings of their DID numbers;
-Facilitated commercial offers for clients;
-Used CRM system;
-Created website’s content.

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Freelancer Graphic Designer / Web-developer

Free-lance.ru

-Created different advertising materials;
-Developed a design for web sites;
-Converted sites' mock-ups in HTML/CSS code.

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Bachelor Diploma: "International economics"

V.N. Karazin Kharkiv National University, Kharkiv (Ukraine)

The part of Master Diploma (exchange semester): “Economics and Management”

University Nice Sophia Antipolis, Nice (France)

Master Diploma: "Management"

V.N. Karazin Kharkiv National University, Kharkiv (Ukraine) 

PERSONAL SKILLS 

Mother tongue(s) 

Ukrainian, Russian 

Other language(s) 

UNDERSTANDING 

SPEAKING 

WRITING 

Listening 

Reading 

Spoken interaction 

Spoken production 

English 

B2 

B2 

B2 

B2 

B2 

IELTS, B2

Spanish 

A2 

A2 

A2 

A2 

A2 

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user 

Common European Framework of Reference for Languages (http://europass.cedefop.europa.eu/en/resources/european-language-levels-cefr)

Communication skills 

-Good communication skills gained through my numerous participations in presentations at 
university, involving different subjects of discussion; 
- Good presentations skills gained through my experience of demonstration slides, 
prepared in PowerPoint, Prezi, PhotoShop.

Digital competence 

SELF-ASSESSMENT 

Information 

processing 

Communication 

Content 
creation 

Safety 

Problem 

solving 

Independent user 

Proficient user 

Independent user 

Basic user 

Independent user 

Digital competences - Self-assessment grid (http://europass.cedefop.europa.eu/en/resources/digital-competences)

-Excellent command of Microsoft Word, Microsoft Excel Microsoft Power Point; 
-Excellent command of Adobe PhotoShop CS6, Adobe illustrator CC, Adobe InDesign CC, 
Adobe Animate etc.; 
-Good command of HTML / CSS; 
-Basic command of SQL; 
-Basic command of WordPress and Joomla.