WORK EXPERIENCE
EDUCATION AND TRAINING
PERSONAL INFORMATION
Kateryna **********
square Rudnev, 7, ap. 63, 61001 Kharkiv (Ukraine)
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Sex
Female
| Date of birth
**********
| Nationality
Ukrainian
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Client Manager
SEUL-AUTO Ltd., Kharkiv (Ukraine)
- Assisted in developing a marketing plan;
-Assisted in managing advertising campaigns;
-Managed website of the company
-Developed questionnaires in order to get feedback from clients;
-Informed customers about new services and products;
- Developed tenders documentation;
- Managed contracts with suppliers;
- Developed contracts for suppliers.
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Customer Support Specialist
Beta Company sp.z o.o, Kharkiv (Ukraine)
-Supported online chats and receiving calls;
-Helped customers with settings of their DID numbers;
-Facilitated commercial offers for clients;
-Used CRM system;
-Created website’s content.
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Freelancer Graphic Designer / Web-developer
Free-lance.ru
-Created different advertising materials;
-Developed a design for web sites;
-Converted sites' mock-ups in HTML/CSS code.
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Bachelor Diploma: "International economics"
V.N. Karazin Kharkiv National University, Kharkiv (Ukraine)
The part of Master Diploma (exchange semester): “Economics and Management”
University Nice Sophia Antipolis, Nice (France)
Master Diploma: "Management"
V.N. Karazin Kharkiv National University, Kharkiv (Ukraine)
PERSONAL SKILLS
Mother tongue(s)
Ukrainian, Russian
Other language(s)
UNDERSTANDING
SPEAKING
WRITING
Listening
Reading
Spoken interaction
Spoken production
English
B2
B2
B2
B2
B2
IELTS, B2
Spanish
A2
A2
A2
A2
A2
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages (http://europass.cedefop.europa.eu/en/resources/european-language-levels-cefr)
Communication skills
-Good communication skills gained through my numerous participations in presentations at
university, involving different subjects of discussion;
- Good presentations skills gained through my experience of demonstration slides,
prepared in PowerPoint, Prezi, PhotoShop.
Digital competence
SELF-ASSESSMENT
Information
processing
Communication
Content
creation
Safety
Problem
solving
Independent user
Proficient user
Independent user
Basic user
Independent user
Digital competences - Self-assessment grid (http://europass.cedefop.europa.eu/en/resources/digital-competences)
-Excellent command of Microsoft Word, Microsoft Excel Microsoft Power Point;
-Excellent command of Adobe PhotoShop CS6, Adobe illustrator CC, Adobe InDesign CC,
Adobe Animate etc.;
-Good command of HTML / CSS;
-Basic command of SQL;
-Basic command of WordPress and Joomla.