Резюме QA Engineer

Nazar

Vakhotskyy

About

QA ENGINEER

An ambitious and results-driven individual with
strong academic credentials. Possess strong
leadership skills along with the ability to interact
effectively with colleagues and clients. Have the
ability to speak English fluently. Have experience
working in a multicultural teams with English and
German native speakers.

Contacts

Experience

Education

Head of quality control department
(in financial services)

Seneca College

Uman State Pedagogical University

Customer support representative (ENG/GER) /
Compliance Agent

Listened, analyzed, and determined the quality of sales
managers' conversations (ENG/GER)
Made accurate records in CRM
Trained new team members
Created reports for upper management regarding the
possible risks and provided solutions to mitigate them
Conducted daily briefs

Supported customers via live chat, e-mails, and
incoming calls
Collected and verified the documents of the
customers.
Resolved customer issues and complaints by clarifying
the issue, as well as explaining the best solution

Solid Solutions

Diploma of International Business Administration

Masters Degree in Psychology (with honours)

Radugar LLC

Skills

Advanced level of English

Basic knowledge of HTML,
CSS, SQL, DevTools,
JavaScript, Postman, GIT

Kyiv, Ukraine
Ready to relocate

Показати контакти ( Telegram (https://t.me/vakhotsky))

********************

LinkedIn: Nazar Vakhotskyy (http://www.linkedin.com/in/vakhotsky)

Elementary level of Spanish

Intermediate level of German 

Strong knowledge of software
testing methodologies

QA Courses by Ihor Novytskyi

Mate Academy

Worked with bug tracking systems
Actively participated in a SCRUM team
Wrote test cases and checklists in Testrail 
Worked on training projects
Created bug reports, test plans, test cases, checklists 
Completed trainings in JavaScript, SQL, HTML, CSS, GIT,
Android Studio 

Courses

Attended lectures regarding the theory of testing
Participated in group discussions
Completed the assigned training tasks within the
specified time.

Understanding of client-
server architecture

Jira and Testrail 

Bug reports, test cases, test
plans, and checklists creation 

Mobile testing
Web testing