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Початковий текст

******** Nataliya Oleksandrovna

Date of birth: **********

Nationality: Ukraine

Phone number: 00 Показати контакти

E-mail: ************************* (mailto:*************************)

Viber, WhatsApp : 00 Показати контакти

MY AIM:

Is to become a worthy employee of a progressively developing

Company, to fully implement my knowledge and experience,

to earn the respect and recognition of the team and

contribute to the achievement of the set goals of the Company.

WORK EXPERIENCE:

2019 June-up to date

Representative in Ukraine of Kocks Consult Gesellschhaft mit beschrankter Haftung

Position: Office Manager, personal assistant of the Consultant (Resident Manager) on the construction of a new complex for the processing of solid waste with a system for collecting landfill gas and generating electricity in Kharkov. The project is co-financed by the International Bank for Reconstruction and Development (World Bank) and the Clean Technologies Fund.

Duties:

• Translations of the technical documentation of the project (English / Russian / Ukrainian);

• Translations of tender documents (English / Russian / Ukrainian);

• Translations of sections of the Contractor's contract;

• Support of a foreign Resident Consultant in the formalization of official correspondence between all interested parties in the financial and engineering and construction context (Customer-Contractor-Consultant-World Bank);

• Support for a foreign Resident Consultant in the preparation of monthly reports of work progress for submission to the Department of the World Bank (sections of financial reporting, construction work, technical supervision, ecology);

• Participation in production meetings Client-Contractor, representatives of the World Bank (drawing up protocols, translation services);

•  Participation in weekly inspections of the construction site-landfill;

•  Support for a foreign Resident Consultant in the procedures for signing payment certificates and additional agreements under the contract;

2018 February-June 2019

Nestle Ukraine- Mivina factory factory of pasta, seasonings and sauces

Position: Administrative Specialist, Assistant of the General Director

Duties:

•  Implementation of work on the organizational and technical support of the office enterprise, providing conditions for the smooth and efficient work of employees;

•  Organization of business trips, business meetings of the director, execution of accompanying documentation;

• Participation in the preparation of translation services for periodicals of the factory;

•  Organization of reception of visitors;

• Registration of incoming / outgoing correspondence;

•  Monthly acceptance of documents in the SAP system;

•  Reception and organization of transfer services, meals for the guests of the organization.

*********************

Hotel OVIS

Position: Administrator of the reception

Duties:

• Welcome guests;

• Assisting the guests during check-in, check-out procedure;

• Providing full information about hotel facilities;

• Coordination all hotel departments such as housekeeping, restaurants, room service in order to provide the highest service standards for guests;

• Dealing with correspondence;

• Incoming/outgoing calls and mails;

• Hotel room reservation;

• Assisting during conferences, meetings.

2013 November-January 2017

Duty Free” Pavo Group” International Kharkov Airport

Position: Sales associate, checkout cashier

Duties:

• Knowledge of cash register operations (work with foreign currency, bank cards);

• Carrying out cash collection;

• Registration of cash documents;

•  Consulting buyers and making active sales;

•  Work with goods (reception, layout, merchandising, stocktaking)

2007 April-November:

AMARA DOLCE VITA HOTEL, Turkey, Antalya

Position:

Guest Relation Department

Duties:

•  Meeting guests, registration procedure;

• Reception of VIP-persons and diplomatic persons;

• Participation in organizational matters for congresses, conferences, press conferences, concerts and show programs;

•  Maintaining a favorable atmosphere between guests and hotel management;

• Acceptance, consideration of complaints, conflict situations and participation in their resolution;

• Daily reports on the consistency of the work of all departments of the hotel;

•  Sociological surveys for taking into account the reviews, wishes and suggestions of guests;

• Conducting info-cocktails for promotional tours of travel agencies in order to increase sales of the seasonal hotel room stock.

2006 May-October:

SUNGATE PORT ROYAL DELUX HOTEL, Turkey, Antalya

Position: Guest Relation Department

2005 April-December:

OTIUM ART LUX HOTEL, Turkey, Kemer

Position: Guest Relation Department

2004 May-December

INTERNATIONAL ALSHAYA COMPANY, UAE, Abu-Dhabi

Position: Sales associate, checkout cashier

Duties:

• Receiving and merchandising of clothes collections and accessories;

• Consulting and assistance to buyers in order to meet their needs;

• Active participation in the implementation of the Company's business plan;

• Work at the cash register (accepting payments by cash and bank transfer).

2003 April-October

GRAND PRESTIGE HOTEL, Turkey, Side

Position: Guest Relation Department

EDUCATION:

1996-2003

Kharkov National University named by V.N.Karazin

Diploma Sociology ХА№22808981

2005-Institute of Tourism

Certificate of Tourism management №109

Specialty Tourism Management, qualification - tourism manager.

ADDITIONAL KNOWLEDGES and SKILLS:

• English language-fluent (Upper Intermediate -Club “WAY”,

Business language “Тrigon”)

• Turkish language-basic

• Booking and reservation program Servio

• System program SAP

• Ability to multi-tasking

• Responsible and consistent when fulfil a task

• Non-confrontational personality

• Communicative

• Open for learning new educational programs improving my knowledge