Резюме Customer Support Specialist

Maryna

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EDUCATION

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WORK EXPERIENCE

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CONTACTS

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ABOUT

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LANGUAGES

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SKILLS

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COURSES

M.Sc. Computer Science and Software Engineering. Computer Science

2014 - 2019

NATIONAL TECHNICAL UNIVERSITY – «KHARKIV

POLYTECHNIC INSTITUTE»

Customer Support Representative.

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I have mastered a new profession from scratch.

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Worked with problems for users of various levels of complexity on

the marketplace site.

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Helped more than 500 customers to sort out their problems with

applications purchased on the platform.

01/20************

HYPERION

Sales Manager.

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I mastered the CRM system from scratch - AMOCRM

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In the first month of work, made a revenue of 150 thousand hryvnia,

the highest rate of remote managers.

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The company has introduced a new way to record buyers, thanks to

my proposal and they increased the flow of customers by 20%

08/20************

SHOWROOM OF WOMEN'S CLOTHING "MILEY"

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**************** (tel:****************)

marina.kolesnichenko6732@gmai (mailto: Показати контакти )

l.com (mailto: Показати контакти )

Kharkiv
in/марина-к-4b86ab102 (https://linkedin.com/in/??????-?-4b86ab102)

Age: 23

Soft Skills:

1. Positivity, 2. Sociability, 3.

Critical Thinking, 4. Problem

Sensitivity, **************. Fast

learner

Intermediate

Proficiency

Proficiency

English

Russian

Ukrainian

AMO CRM

Jira

MS Office

SQL

Brand marketer

MARKETING ACADEMY

AMBISPACE

Software testing

UKRAINIAN IT SCHOOL