Резюме Customer service

Habib ******

Personal Information

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Address

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Kharkov, Ukraine

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Phone number

:

Показати контакти (tel: Показати контакти )

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Email address

:

************************** (mailto:**************************)

Profile

I consider myself very good with computers and the internet in general, very adaptive, a fast learner, and
a good researcher, I worked with customers, sponsors, educated people, and non-educated people, I
could work in any situation if I am passionate about what I do, with the help with the perfect computer
setup I have, and the wired fiber internet connection, I can be very effective and I could add a great value
to your team.

Skills

– SKILLS – LANGUAGES

Sales Craft: 4/5 Arabic: Native

Microsoft Office: 4/5 English: Professional

Problem Solving: 5/5 Russian: 4/5

Leadership: 5/5

Experience

8/2016 – 09/2017Kuwait

Customer service representative
Aramex

A hybrid of consulting, problem-solving, following up with customers and the rest of the team.
Responsible for connecting with the customer, to know and understand the issue they are going through,
solve it or connect the customer with the specialized department, follow up with the team and the
customer.

• Handling phone calls related to billing, network and equipment issues.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints,

or comments, as well as actions taken.

• Research the status of orders.
• Solving customer's problems and suggestions.

06/2014 – 09/2016Kuwait

Marketer
M2R

Responsible for advertising a certain product in different locations, communication with different
backgrounds and mentalities, worked with all kinds of products, from edibles to cars to perfumes. 

Education 

11/2017 – present Kharkov, Ukraine 

Computer engineering 
Kharkov radio electronics national university