Andrew Mulenko
Phone
E-mail: ********************
Job objective
QA Manual
Professional Experience
Company: Onyx Enterprises
Role: QA Engineer
Project description: CRM System
Responsibilities:
Create/Update Test cases;
Quality control (functional testing);
Defects logging;
Testing of the user interface to enhance usability;
Work as a part of mob. Team;
Report to manager on status of test cases and areas for concerns and
improvements;
Business Logic improving (usability);
Execution regression testing;
Install, update, synchronization testing;
UI, regression, smoke testing
(October 2019 – Today)
Company: Onyx Enterprises
Role: Lead Billing Specialist;
Project description: CRM System
Responsibilities:
Leading, developing and mentoring team of billing specialists;
ensuring the timely completion of work, according to established
policies and procedures.
Serving as regional point of contact for Commercial teams (District
Managers) and planning, distributing, managing team work of
accordingly
Providing new hire and ongoing training and education to
designated team of billing staff members to ensure policies and
procedures are followed.
Managing team vacation schedule to ensure billing goals and
business needs are met; managing or assisting with team
timekeeping administration.
Communicating metrics that drive activities aligned to business
goals; assisting with staff communication, providing updates,
resolving issues and reinforcing KPIs and standards.
Researching and correcting errors; serving as subject matter expert
and point of escalation to designated billing team and/or suppliers.
Serving as liaison for internal business partners in various
departments such as AP, Accounting, Credit, Customer Care and PLM.
(January 2019 – October 2019)
Company: Onyx Enterprises
Role: Billing Specialist
Responsibilities:
Utilizing accounting software to identify outstanding accounts
Generating bills and invoices specific to customer accounts
Delivering invoices to clients via digital and traditional mail services
Processing all payment using various pay services
Reconciling all payment with account
Sending delinquent accounts to the collections department
Generating monthly and quarterly reports
Delegating duties when necessary to subordinate staff
(October 2017 – January 2019)
Company: InPlaySports Data
Role: Stadium Reporter
Responsibilities:
Providing real time sports data to bookmakers and other businesses
in the gambling industry via mobile (Android; IOS) in live mode.
(June 2015 – October 2017)
Education
Institution: Mykolaiv National University Names After V.O.Sukhomlinskyi (Mykolaiv, Ukraine)
Date(s) Attended: Sept 2010 – Nowadays
Qualification(s): Postgraduate courses in economics
Courses, Trainings, Certification
JavaRush Courses
October 2019 / *******
https://javarush.ru
-Java Syntax;
-Java Core;
-IDEA;
-Oracle, MySQL
Foreign Language Skills
English – Upper-intermediate (written, spoken)
Russian –Native