I agree that my personal data will be processed in order to recruit for the position I am applying for.

SVITLANA *********

17, Iskrinska st., Kharkiv, Ukraine

**********

Показати контакти

********************************* (mailto:*********************************)

OBJECTIVE

Highly-motivated management graduate with 2+ years of professional experience and proven
communication and planning skills. Seeking a passion as a Junior IT Recruiter at Agile Fuel, to
leverage interpersonal and organizational skills to execute company`s goals.

EXPERIENCE

11.2017 – 11.2019

Just English It, Director assistant and Administrator



Performed general office duties, including answering and managing incoming and outgoing calls,

routing calls and messages, maintaining office supplies, welcoming office visitors and students
warmly.



Kept front office clean and well-organized to keep areas presentable for guests and students and

maximize professional appeal.



Increased team productivity and customer satisfaction by reorganizing office supplies and protocols.



Optimized office schedule to balance team workloads, group productivity and financial targets.



Recruited, interviewed and hired qualified candidates for vacant and new positions. Coached new
employees on administrative procedures, company policies and performance standards.



Performed accurately various finance operations, including creating bills for students, reviewing and

processing their payments, calculating and paying a monthly salary for 8 people.

06.2017 – 10.2017

Hilton Dalaman, Entertainer



Communicated with guests politely, correctly and with good humour to maintain their good mood and

made their vacation better. Helped them in solving all their issues. 



Created funny games and dances aligned with company mission and values for guest enjoyment. 

Danced, sang and conducted games encouraging guest participation through playful antics and 
engagement. 



Communicated with the manager to determine optimal daily active strategies. Adapted to various 

performance styles to suit diverse audiences.

02.2017 – 05.2017 

The Crow, Cashier 



Used POS systems (with the r-keeper program) to enter orders, process payments, including, cash and 

credit purchases or refunds and issue bills. 



Quickly and accurately counted drawers at the start and end of each shift. 



Prepared and submitted end-of-shift reports using POS system and recording calculated operations 

book. 



Helped barmen with not complicated orders to increase the order delivery speed if needed.

09.2017 – 11.2016 

Top Sale, Client manager



Employed as an expert of bank project increased numbers of applications for getting credit cards. 



Quickly mastered deep product knowledge and successfully finished training course about working 

with objections and selling technologies.

11.2015 – 07.2016 

Silpo, Cashier



Developed positive customer relationships through friendly greetings and excellent service. Checked 

prices for customers and processed items sold by scanning barcodes. 



Answered questions about store policies and concerns to support positive customer experiences. 



Processed POS transactions, including checks, cash and credit purchases or refunds. 



Counted cash in register drawer at the beginning and end of shift. 



Prepared and submitted end-of-shift reports using POS system and recording calculated operations 

book. 



Handled customers complaints in a professional and diplomatic way. 



Trained new associates on cash register operations including opening, conducting customer 

transactions and balancing drawer.

06.2015 – 08.2015 

Digma, Shop assistant



Assisted customers in the selection and purchase of items Assisted customers with locating and 

choosing merchandise in any store department. Helped an average of 50 customers per day. 



Handled customers complaints in a professional and diplomatic way. 



Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance. 



Checked expiration dates of the goods for the presence of expired goods and removing their away. 



Packed and labelled different kinds of weight products. 



Took part in an inventory of multiple products every two weeks.

I agree that my personal data will be processed in order to recruit for the position I am applying for.

EDUCATION

09.20************

Kharkiv State University of Food Technology and Trade

Master degree in Management of Organizations and Administration, with honours.

09.20************ 

Kharkiv State University of Food Technology and Trade

Bachelor degree in Management of Organizations and Administration 

SKILLS 

LANGUAGES 

 Organizational and planning skills

 Great communication – written and oral skills

 Problem solving 

 Team leadership skills 



Administrative skills 

 Time management 

 Good conceptual and analytical skills

 Effective interpersonal skills

Ukrainian

     

(Native)

Russian

     

(Fluent)

English

     

(Intermediate)

PERSONALITY 

SOFTWARE SKILLS 

 Motivated and not afraid to show initiative

 Friendly team player and open to change 

 Able to cultivate relationships at all levels 

 Quick learner 

 Drive for results 

 An active life position 

PC knowledge 

MS Office

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     