Резюме Администратор

PERSONAL INFORMATION

Alina ********
Phone:

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Email address:
**********************
Date of Birth

​: **********

Marital Status

​: married.

CAREER OBJECTIVE
I’m looking for a Customer Support Manager vacancy.

EDUCATION
Karazin Kharkiv National University
Faculty of Foreign Languages, 2006 -

​2011

Specialist Degree in Interpretation and qualified as a teacher of English language.

COURCES
QA tester
“Source

​it”, November 2014 ​- February 2015

EXPERIENCE
Private English lessons for schoolchildren
January 2015 - nowadays

Visiontech Global, Content Manager/Customer Support Manager
May 2013

​ - December 2014

Duties: While at Visiontech I was responsible for dealing with customer support
enquiries for a number of websites run by the company, giving detailed technical
assistance to users of our services, and resolving any issues they may have had. Another of my
responsibilities was for site and marketing content, and I was tasked with the moderation of all
content uploaded to the site, as well as assisting the marketing and social media teams with the
preparation of promotional campaigns.

Secondary School №126, English Teacher
July 2012

​- May 2013

Duties: Teaching children English, maintaining discipline, creating cozy atmosphere in the class
and doing a looot of other things which every child needed while he/she was growing up. 
 
Eurosnab Ltd, Office Manager 
May 2011 

​- June 2012 

Duties: My duties included the scheduling of meetings and appointments, and interpreting 
and translating of all necessary documents. I also worked reception and was responsible 
for the distribution of calls and all general office support activities. 
 
‘Discover Ukraine’

​(Travel Agency), Interpreter, Assistant to Director 

February 2010 - 

​December 2010 

Duties: My main activities were verbal and written translations from Russian into English, 
maintaining correspondences, customer hospitality, and concierge services. 
 
LANGUAGES 
ENGLISH

​​ - Fluent reading, writing and speaking ability. I am a qualified interpreter and 

translator. 
 
SPANISH 

​- working level with use of a dictionary. 

 
SKILLS 
Strong PC user, MS Office, communication, office skills, fast and accurate typing. 
 
PROFESSIONAL AND PERSONAL QUALITIES 
I am a fast learner, I work well under pressure, am responsible, purposeful, sociable, and have 
the ability to work equally well whether in a team or independently. 
 
 
HOBBIES AND ACTIVITIES 
Reading, cooking, playing different games. I’m fond of helping my girls to look great by advising 
what clothes to wear and how to mix them to be a super-trend person.