********* Svitlana - Resume
Personal data:
Current location: Kharkov, Ukraine
Telephone number: Показати контакти
E-mail: **********************
Date of Birth: *************
Linkedin:
https://www.linkedin.com/in/светлана- (https://www.linkedin.com/in/светлана-бойченко-39a697150/)
бойченко-39a697150/ (https://www.linkedin.com/in/светлана-бойченко-39a697150/)
To obtain a position of Junior Manual QA Engineer
I am looking for an opportunity for professional growth, teamwork with
professionals open to cooperation, to be part of interesting projects.
Experience
Online store “Elmir”, February 2014 -
August 2015, service manager
- Advising clients
- Return of goods
- Conflict resolution
Online story “Mobilluck”, September
*******************, service manager
- Advising clients
- Return of goods
- Conflict resolution
Hypermarket METRO Cash & Carry
Ukraine, April ****************,
Administrator, Customer Service
Department
- Advising clients
- Return of goods
- Conflict resolution
- Business correspondence
Professional skills
Ability to work efficiently both individually and in a team
Conflict management skills
Multitasking
Quick learning skills
Creative thinking skills
Education
It Cloud Academy, course “Software testing (QA)”, may 2019 – July 2019
National Technical University “Kharkiv Polytechnic Institute”, specialist
degree in the direction of management organizations (2005-2011)
Special skills
1. Language skills
Russian language
Native
English language
Pre-Intermediate (A2)
Ukrainian language
Upper-Intermediate
2. Computer literacy (Microsoft Office, 1C, TestRail, Postman, Jira,
phpMyAdmin, Trello)
Personal qualities
Dependable
Cooperative
Decency
Self-learning
Communicative
Attentive