Резюме Project Manager – 40 000 грн.

Professional skills:

• ●●Communication and negotiation skills;

• ●●Time-management;

• ●●Delegation;

• ●●Presentation skills;

• ●●Follow-up skills;

• ●●Coaching skills

• ●●Learning on the fly

Additional skills and knowledge:

• ●●Marketing knowledge

• ●●SAP, Internet, MS Office;

• ●●Analytical skills;

• ●●Very good knowledge of P2P process

Foreign languages:

• ●●English - Upper-Intermediate level.

• ●●Russian - advanced

Jan’18 – present time

Jan’17 – Dec’2017

Aug’13 – Oct’2016

Project Manager, Book club «Family Leisure club»

- Strategic planning of business unit- separating the project from core Business (books);

- Business processes analysis, review and developing;

- Operational management:

* Management of the following departments: creative agency, call centre, IT (for business purposes), e-commerce, customs dpt, WH;

* Plans preparing and tracking: shipments, sales cycle according (all channels), printed materials, contact plan.

* Close cooperation with the WH: monitoring returns, rejects, inventory management;

-Close cooperation with Manufacturer company.

Achievements:

•plan for transition to a separate Business unit;

•SLA between departments with KPI for services;

•instructions for determining the criteria of defective products;

•description of all Business unit processes

•Inventory management: optimized stock based on assortment management.

Marketing Manager, Book club «Family Leisure club»

- Direct Marketing – extending customer data-base through direct mail channels (catalogues, internet, TM);

- Brand positioning and marketing concept preparation (SMM, internet, printed materials, TM, etc.);

- Price policy revision and developing (Marketing Mix and price policy on Ukrainian cosmetic market);

- Assortment analysis and development based on market requirements and brand positioning;

Achievements:

•Increased self-response rate (catalogue)- for “warm database” from 5% to 13%, in “cold database” ********% to 3%;

•AOV increased by 50% during year in all sales channels;

•web-site and viber mailing launched - generating extra 10% of contribution;

•data-base segmentation updated and brought extra 10 % of customers;

•new activity launched and brought 20 % оf extra net contribution

PrJSC “Philip Morris Ukraine”, Procurement specialist

Main duties:

• ●●full cycle of P2P process;

• ●●negotiation;

• ●●data-base supporting;

• ●●suppliers relationship management;

• ●●cooperation with foreign vendors

• ●●Process improvement;

• ●●Leading project “Optimization of import process”

Achievements: in-time ordering and deliveries, process improvement in vendor’s reminder, creation tool for initiators learning, project implemented fully and in-time with result: costs decreased for 24% annually for brokerage services, process optimized.

Dec’10 - July’13

PrJSC “Philip Morris Ukraine”

Administrative assistant in Supply chain & Procurement

Responsible for:

• ●●Cooperation with PM Affiliates in foreign-economic activity;

• ●●Negotiation with brokers;

• ●●data-base supporting;

• ●●All administrative work related to customs clearance;

• ●●cooperation with foreign vendors

• ●●Process improvement

Achievements: Implemented project of SLA creation between departments, Map of all Supply chain process were created and projects open; PM Affiliate audit conducted with action plan.

Project

Sep’14 - Aug’15

PrJSC “Philip Morris Ukraine”, Project “Fort”,

New Legal Entity creation

Responsible for:

• ●●Creation Procurement module in SAP;

• ●●description of business;

• ●●SAP functionality learning in cooperation with another departments ;

• ●●data-base supporting;

• ●●Specification preparation;

• ●●Cooperation with IBM and another PM affiliates

Achievements: during my project membership I have learned SAP Procurement functionality, developed module in SAP for new legal entity in cooperation with IBM, supported other departments, all tasks were competed fully and in time.

Higher Education: Kharkiv Humanity University “Peoples Ukrainian Academy”,

Sep’05 - May’10

Business administration Department, specialty “Enterprise Economy” – MA degree.

Professional courses and trainings

March –June ’2016

Training for Business By Oksana Grabar

School of Trainers.

2014 – 2015

Dec 2018 – Feb 2019

Coaching courses

IT Lemon School – Project manager course