Резюме Customer Support

Професійні навички

• Business
• English
• French
• Italian
• Russian
• Sales
• Support
• Ukrainian
• IT sales
• SMM
• Translator
• Sales manager
• Manager
• Administrator
• Software
• Marketing
• Social Media
• Social Media Marketing
• NIST
• BSI

Початковий текст

Ludmylа Vyhoniailo

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I'm looking for long-term job opportunities focusing on US and international customer support/care/sales.

Working/Studying abroad: 1 year

Experience in IT Sales: 5+ years

Experience in working with English-speaking clients: 7+ years

Education:

2006-2011 Kharkov University of Humanities "People's Ukrainian Academy" (Master degree). Translator/Interpreter (English, French).

2009 Language School «Azurlingua». (Attestation de stage de l’école Azurlingua) Nice, France.

2007-2008 Kharkov University of Humanities "People's Ukrainian Academy".

Additional education: School of Economics (Banking)

2014 Conformato Sales School (certified professional in sales focused on tender websites)

2015 Source IT (certified IT sales manager)

Work Experience:

October 2015 – Present (maternity leave) -

Online Shopping Expert (Mediator between Ukrainian customers and US world of online shopping. I'm focused on makeup online stores - sephora.com, clinique.com, etc. Commission-based position. Working remotely from home).

February *******************

IT company Bast-ad. IT Sales Manager

season 2014

Ayurvedic Natural Health Center (India, Goa)

Translator

June 2014 – Present

Tris (Translation Agency) Freelance Interpreter and Translator

May 2011 – March 2013

Software Company “Rozdoum”. Marketing Manager (SMM), Client Care Manager, IT Sales Manager, Translator (I created newsletters, translated websites, etc.).

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Summer 2010 (undergraduate) “Work and Travel” program for students, services sector (bartender, hostess). Starlite Hotel, Miami, USA.

Languages:

Russian, Ukrainian- native;

English-fluent;

French-level C1 (fluent);

Italian-basic.

Additional information:

Social media marketing

Understanding of different cultural backgrounds

I managed a number of sales and marketing projects (hailing from personal connections, social networks and tender websites).

Owner and Administrator of 1 of vk.com group for ladies (8000+ members).

I used to manage a club for women (I organised training programs for ladies).

- Support of foreign guests
- Meetings at the airport
- Business meetings, talks

- City tours

- Working in foreign environment

Interests and activities: Traveling, Psychology, Reading, Makeup