Резюме Support

Професійні навички

• Accounting
• Business
• Communication skills
• Confluence
• Design
• Dutch
• English
• French
• German
• Japanese
• Jira
• Management
• OOP
• Photoshop
• SAP ABAP
• SAP ERP
• Slack
• SPSS
• SQL
• Support

Початковий текст

David *******

Herman Gorterhof Показати контакти XJ, The Hague Area, Netherlands

+6285297064838/ +62317524938• ********************** (mailto:**********************)

Qualifications summary:

A highly experienced professional from Management department in cooperation between University of Greenwich and Saxion University of Applied Sciences professional with strong motivation. Aimed for strong research, analytical skills, highly-organized and attentive to details. energetic, adaptable and responsible team player. High willingness to learn, good communication skills, and able to work under pressure.

Education

• .Postgraduate degree Master of Information Management (Double Degree Program with University of Greenwich, England):

2011- 2013

Saxion University of Applied Sciences, the Netherlands, Facility and Real Estate Management

Major Master subjects covered: - Information Management

• ⁃.Management

• ⁃.Building Management

• ⁃.Support Services

• ⁃.Managerial Accounting

• ⁃.Database

• ⁃.Programming Language

Final Master Thesis: Application of Universal Design Approach for Signages in Surabaya's Malls

• .Bachelor of Business:

2007 - 2011

Saxion University of Applied Sciences, Deventer, Netherlands, International Business Management

Major bachelor subjects covered: - Marketing and Finance

• ⁃.Marketing Management

• ⁃.Basic Accounting

• ⁃.Financial Management

• ⁃.Entrepreneurship

Final Bachelor Thesis: Feasibility Study of Happy Boutique

Work Experience

work experience
September *********************
I work as a facility manager and seller in Pelangi Indonesia. The main tasks are collage, bookkeeping, administrative tasks, distribution management and so on.
September *************** -
Worked in a family business in Indonesia, currently living in the Netherlands as a high skill immigrant.
experience
Past professional experience
N. Date
Start / end company, department Project name and size Detailed job description including employee role, task, ability, skill and method used
1. *************-09-2013 Pelangi Indonesia
IT technical staff Perform crisis management under unexpected circumstances such as blackouts and natural disasters. The main troubleshooting of these problems is manually fixing the hardware or replacing the new hardware.
Manage the hardware and software routine maintenance budget and submit the report to the finance department.
Perform periodic maintenance so that computer hardware, servers, and software operate at peak conditions.
Provide technical support to other departments by providing verbal or written instructions by direct contact, telephone or other media.
Perform general management tasks such as management of company database.
Register fingerprints for all employees for attendance
Maintain system network and security

2. ********** till ********** temporary contract
SAP Instructor Project: SAP Course
Customer: Ciputra University
SAP ERP, SAP Finance, SAP ABAP

responsibility:
Education of SAP Course:
• SAP finance
• SAP ERP
• SAP ABAP
3. To current Pelangi Indonesia **********
Resume the duties of the IT engineer IT department: Perform general operations: Implement crisis management under unforeseen circumstances such as blackouts and natural disasters. The main troubleshooting of these problems is manually fixing the hardware or replacing the new hardware.
Manage the hardware and software routine maintenance budget and submit the report to the finance department.
Periodically perform periodic maintenance so that computer hardware, servers, and software operate at peak conditions.
Provide technical support to other departments by providing verbal or written instructions by direct contact, telephone or other media.
Perform general management tasks such as management of company database.
Register fingerprints for all employees for attendance
Issue a smart card to staff and visitors.
Maintain system network and security
We will provide Remote Assistance to other departments to maintain good hardware and software status.

Languages

• .Indonesian, mother tongue

• .English, native speaker

• .Dutch, native speaker

• .French, limited proficiency in reading, speaking and writing

• .German, limited proficiency in reading, speaking and writing

• .Japanese, conversational level.

Software Skills

• .Adobe Photoshop, Microsoft Office, SAP, SPSS, Slack, JIRA, Confluence, Microsoft SQL, Auto CAD, CATIA and can learn and adjust other software quickly