Tetyana
Резюме Customer Support
4 января 2022 г.Сумы
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Briukhan Tetyana City SUMY |
Key competencies
- professional in the field of organization and coordination of sales processes to B2B customers, LA/NA segment
- strategic thinking, diplomacy, determination
- I have the skills of a proactive leader
- I achieve the set goals
- I maintain self-control in stressful situations
- I can feel and understand people
- I work successfully in teams and remotely both
- I am easily trained and self-taught
- I can and like to organize and conduct negotiations of-line/on-line because we get the sales only on the meetings
Key experience: Search, attraction, customer support B2B segment LA/NA (large corporate, national customers). Sale and maintenance of telecommunication services and IT services
Work experience:
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09.2010 р. 01.2014 р. | JSC “UKRTELECOM” Specialist of sales and service for corporate clients. Attracting new servicing existing business consumers for all types of telecom and IT services (Internet, VPN channels, Branch ****** 1 BANK FUIB in SUMY (Fist Ukrainian International Bank) Chief Specialist of the Medium-sized Corporate Clients Sector Branch No. 117 of PJSC "ViBB Bank" (rebranding of PJSC "VA-Bank” Acting as the head of the department Attracting and servicing clients of individuals and legal entities. Organization and implementation of quantitative and qualitative indicators of banking services at the branch. Car loans, registration of leasing services. Coordination of work on servicing legal entities (cash settlement services, deposit programs, salary projects, etc.) |
Successful cases:
1. During the period of work in JSC Ukrtelecom 35 new business subscribers of LA/NA segment were attracted for servicing by means of direct sales of telecom and IT services.
2. Conclusion of agreement with the largest network of gas stations on the inclusion and maintenance of optical Internet channels.
3. Realization of the project concerning connection and maintenance of optical Internet channels for the client, selling cosmetics and perfumery mass-market retail shop overall territory of Ukraine.
4. Implementation of the project for connecting and maintaining L2 VPN channels for a large energy company in all regional centers.
5. Signing the contract for AntiDDoS IT protection service for the first service provider of VISA and VasterCard international payment systems in Ukraine
Education: Ukrainian Academy of Banking. Faculty of Economics.
Speciality: Banking.
Additional education:
training "technique of direct sales to corporate clients"
training "Effective self-organization"
training "Communications in the Digital World"
Seminar "Sales techniques in complicated transactions"
training "Art of Negotiations".
Accompanying Letter
Tatiana Briukhan - I have considerable and successful experience in B2B sales. I love and know how to sell. Consider job offers in IT and telecom.companies, where I could apply my experience and accumulated business contacts. Ready for complex and non-standard cases. Easily find common language with colleagues and clients. Can work both in a team and remotely.