PERSONAL INFORMATION
Roman **********
Serhiya Tarkhova St. 8, 61047 Kharkiv (Ukraine)
(******************
Skype
galimgalim4
Sex
Male
| Date of birth
***********
| Nationality
Ukrainian
WORK EXPERIENCE
Jun 2012
–Jun 2014
Seller supplies
CERTTONE, Kharkov (Ukraine)
Sale of consumables for printers and faxes. Work with customers and search for new ones.
Accounting for inventory.
Jul 2014
–Aug 2015
System administrator
LTD ABC, Kharkov (Ukraine)
Technical support for company employees, local network administration, installation and
maintenance of video surveillance systems. Build and configure data center servers.
Aug 2015
–Mar 2017
Technical support engineer
restaurants
Yakitoria-Mafia, Kharkov (Ukraine)
Work with users, block repair equipment. Work with the trading equipment.
Mar 2017
– Aug 2019
Senior system administrator
Rogansky Meat Factory, Kharkov (Ukraine)
Administration of the local network. Organization of the work of the support service, interaction
with other departments, purchase of equipment, work with industrial equipment.
Aug 2019- present
Site Reliability Engineer
TEAM International, Kharkov (Ukraine)
Manage and maintain the Monitoring Systems. Fault handling and escalation (identifying and
responding to faults on systems and networks. liaising with 3rd party suppliers, handling
escalation through to resolution. Working on regular tickets (via JIRA, Opsgenie) with SLA.
Trouble ticket management (create, resolve, escalate and manage through to resolution)
including documenting progress in the ticketing system. Development of knowledge and skills
in network and system administration.
EDUCATION AND TRAINING
09/2008
–07/2011
Computer Engineering
Kharkov Radio Engineering College, Kharkov (Ukraine)
Sep 2011
–Jul 2014
Computer systems and networks
Kharkiv National University of Radio Electronics, Kharkov (Ukraine)
PERSONAL SKILLS
Mother tongue(s)
Russian, Ukrainian
Foreign language(s)
English
© European Union, 2002-2019 | http://europass.cedefop.europa.eu
Page 1
/ 2
Job-related skills
• Solving organizational issues, coordinating the work of the IT department.
• Organization of the department’s work and interaction with other departments of the
enterprise.
• Organization of work with suppliers of equipment and services.
• Maintenance of a computer and office equipment park, including remote offices (more than
300 nodes)
• Development, construction and support of the domain structure on Windows 2008.
• Installation, configuration and maintenance of servers based on Windows.
• Implementation and support of corporate and personal anti-virus systems.
• Develop and enter backup backup policy of user data
• Basic knowledge (DNS, DHCP, AD, TCP / IP, RDP, IIS, SQL, HYPER-V, VLAN, VMWare,
SMTP, POP3, IMAP);
• Installation of local networks (Active (Dlink, Mikrotik, Cisco, TP-link, 3com) and passive
network equipment).
• Cloud Platform: Azure
• Monitoring by Zabbix, SCOM, SCCM
• Administration 1C, Liga, Medoc, Client-Bank.
• Computer circuitry (assembly, installation, maintenance, repair, modernization of computer
systems),maintenance of peripheral and office equipment.
•
Support and maintenance of regular and VOIP telephony