Resume Customer care

****** Fifame Gloria

Liudviha svobody 53a Kharkov, Ukraine 61202

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PERSONAL PROFILE

I would describe myself as a well presented, hard working person who thrives at the chance of
learning new skills. I have a mature outlook, excellent communication skills and enjoy working
with others. I am a young multitalented and reliable person with good time keeping.

EDUCATION

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High school diploma graduated in 2014 in Benin Republic

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Degree in graphic and web design in 2016 at IPMC computer college in Ghana

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Medical student at Kharkov National Medical University

WORK EXPERIENCE

Shekinah Company| Sales manager/Personal assistant

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Serving customers and dealing with their requests

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Cash handling on the checkout and in the cashing up of tills

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Dealing with customers queries and complaints and refunds on the customer service
desk

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Managing diaries and organizing meetings and appointments

ADDITIONAL SKILLS AND INTERESTS

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Knowledge of Microsoft Word, Excel and PowerPoint

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Fluent English and French speaker, basic knowledge of Russian