Irina Viktorovna
Resume Office Manager
29 June 2019y.Kharkiv
- Education—
- Work experiencedoes not matter
- Job typeany
- Work typeany
Professional skills
Original text
*********** Irina Viktorovna
Director's assistant, Customer service, Back-office specialist
Full-time job
Age: 32 y.o.
City: Kharkov
Marital Status: divorced, son, 9 y.o.
Contact Information
Phone number: Show contacts
Email: ******************* (mailto:*******************)
Working Experience
Director
08.20************
Info Star, Kharkov (Outsourcing)
It was an outsourcing call center. We had mostly financial projects.
The main tasks:
-administrative work (managing the office; identification of the needs and organization of timely office supplies (office furniture, stationery, water/coffee/tea and so on); organization and providing the help of partners’ visits and other internal events e.g. organizing meetings, transfers, ordering lunches, tickets and so on; recruiting employees; telephone conversations, face to face meetings, websites, text and emails translation; interacting with all the departments of the company; excel reports);
-backoffice work (CRM (creating new users; monitoring existing users; administrating of the whole branch of our office; explaining CRM system to the new workers; all the work connected with CRM));
-customer's support (explaining and control of the support and compliance department work; incoming/outcoming emails; incoming/outcoming phone calls; live chat);
The reason of leaving the job: The company was closed
Director's Assistant
04.20************
Trade Info, Kharkov (Outsourcing)
The reason of leaving the job: Opened a new company
English Teacher
09.20************
Pesochin Collegium, Kharkov (Education)
Teaching English
The reason of leaving the job: The maternity leave
Cashier
06.20************
Shaw's, Middletown, Rhode Island, USA (Trade)
Cuffy’s, Newport, Rhode Island, USA (Trade)
I went to the United States of America when I was a student. It was a students' program Work and Travel USA.
Education
H.S. Skovoroda Kharkiv National Pedagogical University
Foreign Philology, Kharkov
09.20************
Professional Skills
Microsoft Office
Internet
CRM
Languages
English ─ advanced
Russian ─ native
Ukrainian ─ native
German ─ beginner
Hobby
Sport (I am Strong by Zumba licenced Instructor)
My advantages:
responsible
eager to learn
self-motivated
stress-resistant
fast learner
attentive to details
performing under pressure
ability to work effectively in a multitasking environment
have a good sense of humor