Resume Assistant Manager

Professional skills

• Business
• CIPA
• Design
• English
• Excel
• Japanese
• Mobile
• Power Point
• R-Keeper
• Recruiting
• Russian
• Sales
• Microsoft Office
• Hiring
• Promo
• Manager
• Assistant
• Planning
• Software
• Journalism

Original text

EXPERIENCE

Assistant manager Trianon restaurant Dubai June ****************

RESPONSIBILITIES

Recruiting training and supervising staff

Planning menus

Ensuring compliance with licensing hygiene and health and safety

legislation

Promoting and marketing the business

Overseeing stock levels

Ordering supplies

Producing staff rotas

Restaurant supervisor|Address Montgomerie Dubai May 2017 – April 2018

RESPONSIBILITIES

Hiring and Training restaurant staff

Overseeing operations

Ordering and managing inventory

Building sales and profits

Setting shift schedules

Performing opening and closing duties

BARTENDER | KYO Japanese Cove, Caffе and Lounge May ********************

RESPONSIBILITIES

Mixing and serving beverages to customers.

Creating beverage lists, menus and drink promotions

Following all safety and sanitation policies when handling food and beverages

Engaging the guests in conversation.

Upselling food and beverages to guests.

Preparing cocktails and other drinks.

Welcoming, acknowledging and greeting guests

Taking food and beverage orders from guests.

Maintaining appropriate stock levels for the bar.

Taking money from customers and process all card payments.

Moving, lifting, carrying, pushing and pulling stock, chairs and tables around.

Communicating with guests and making them feel appreciated.

Ensuring that customers receive an efficient and prompt service.

Maintaining the cleanliness of the bar area, as well as bar glasses and utensils.

Restocking the bar when necessary.

ALONA STREMETSKA

WAITRESS | ROSEWOOD HOTEL Abu Dhabi February 2015 – April 2016

RESPONSIBILITIES

Maintaining good product knowledge of hotel services, timing and general information

Greeting patrons upon arrival and seating them in line with hotel standards and quality

standards of food and beverage requirements

Taking food, drinks orders and serving to the guests according to the hotel specifications.

Extending prompt and efficient service to all the guest with a genuine smile in a friendly manner

Informing my superiors of all special needs and requests from guests

Anticipating guest needs and positively contribute to sales activities

Work closely with individuals having a good and moral character, and communication

Greet customers and seat them according to their preferences

Offer welcome drinks and beverages

Fill water glasses and refill beverages

Offer appetizers and alcoholic drinks

Take orders and provide information about menu items

Suggest menu items when requested by the customer

Relay patrons’ orders to the kitchen

Ensure that the order is prepared according to the menu

Ensure order quality and quantity prior to serving

Serve meals and side dishes

Deliver food carts to designated areas

Ensure that continued service is managed during the course of the meal

Keep a constant eye on the table to gauge needs and fulfill them immediately

Total customers’ check and take it to them

Accept payment in cash and credit card

Customer service| ******* PRIVATE BANK (October 2012 – March 2015)

RESPONSIBILITIES

Keep records of calls placed and received, and of related toll charges.

Listen to client requests, referring to alphabetical or geographical directories to answer

questions and provide telephone information.

Monitor automated systems for placing collect calls and intervene for a callers needing

assistance.

Observe signal lights on switchboards, and dial or press buttons to make connections.

Offer special assistance to persons such as those who are unable to dial or who are in emergency

Keep records of calls placed and charges incurred.

Record messages, suggesting rewording for clarity and conciseness.

Stamp messages with time and date, and file them appropriately.

Answer a questions about clients' businesses, using reference files.

Provide information about

Complete forms for sales orders.

CUSTOMER SERVICE OPERATOR | TAKSI ******* (October 2012 – March 2013)

RESPONSIBILITIES

Log the time and number of each cab as they check in into the dispatch sheet.

Assign taxi fare in order of request to the first cab in line.

Record time of departure and destination on dispatch log.

Respond to all radio transmissions, answer all telephone calls.

Receives requests for taxi fares by telephone and dispense the fare fairly to the nearest cab that

answers the radio call to that location.

Monitor drivers to ensure quality work performance.

Help train and counsel drivers on proper dispatch procedure.

Follow up on any complaints and accident reports to the operations manager and memorize and

use codes (correctly) whenever possible and limit the use of conversational language

ALONA STREMETSKA

Education:

******* International Karazin University (September ****************)

Faculty of Philology, Department of Journalism

Computer Skills:

Proficiency in Microsoft office software: word, excel and Power point

Confident IT User (Opera, Micros System, R-Keeper, Servio)

ROSEWOOD HOTELS ABU DHABI|

RES. GENERAL MANAGER |RACHID KORCHYOU

TEL: +971 2 813 5647 |RESTAURANT TEL: +971 2 813 5578

MOBILE: +9**********293

EMAIL: ********************************** (mailto:**********************************)

TAKSI *******|UKRAIN

DIRECTOR |LARIKOVALEKSANDR

TEL: *************

******* PRIVATE BANK|UKRAIN

BANK MANAGER |DENIS KISTUKOVSKIY

TEL: *************