Anastasia
Resume Customer Support Manager
3 March 2019y.Kharkiv
- Education—
- Work experiencedoes not matter
- Job typeany
- Work typeany
Professional skills
Original text
Name and surname Anastasia **********
Vacancy
Customer Support Manager
Contact
information:
phone number
*************************
currently reside
Kharkov
Business trips,
moving
acceptable
https://www.linkedin.com/in/анастасия-
дементьева-2b87696b/
Main skills
• upper-intermediate level of
English;
• knowing ************, XP and
Linux Mint at the user level;
• confident PC user. Good
knowledge of MS Office;
• brief experience in working with
Jira;
• brief experience in working with
ActiveCollab;
• project charter, software
requirements, user stories and
WBS designing;
• working with test design
methods;
• testing of mobile and Web
applications;
• working with test artifacts
(testing scheduling, writing of
check-lists, test-cases and bug
reports);
Education
1. Course of PM in IT-
school
“LEMON.SCHOOL” (2019).
2. Course of testing (QA) in IT-
school
“LEMON.SCHOOL” (2018).
3. Kharkiv Institute of
Finance graduate (2012-2013) – Master
of Finance and Credit
4. Kharkiv Institute of
Finance graduate (2008-2012) – the
specialist of Finance and Credit with
knowing English.
Work experience
1. Bank “Grant” (2013 — today) – an
economist.
2. Private practice of teaching English to
children (2012-today)
Languages
English (Upper-intermediate level).
Hobbies
Watching documentaries, reading fiction
and science news.
Personal qualities
• punctuality;
• tendency to myself-education (I
increase my level of knowing
English by myself, study
interesting subject);
• I am friendly and outgoing person;
• I have critical mind and like
working with tasks which require
to think logically;
• I don't smoke.