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W

ORK

E

XPERIENCE

E

DUCATION

A dedicated, self-motivated employee who excels at multi-tasking in a fast-paces
environment completing objectives in time. I am positive, highly ambitious ***
hardworking, capable to learn quickly *** effectively transferring existing knowledge
to new situations.

V

LADYSLAV

T

OPYCHKANOV

Admissions *** Marketing Consultant at
Łazarski University

o Managing database of prospective student contacts *** make active use of

digital media *** social networking for student outreach.

o Building up new *** maintain existing customer relationships *** ensuring

the provision of excellent customer service *** support to international
c***idates.

o Advising applicants throughout their admission process.
o Introducing University’s educational offer in a competitive way ***

conducting site inspections.

o Translation, adaptation *** producing of marketing materials.
o Maintaining regular *** close contact with University agents increasing

market share of international c***idates.

Jul 2017 - present

Sales Coordinator at Hampton by Hilton,

Warsaw

o Analyzing local market trends *** competitor activity to identify new

business leads.

o Developing customer accounts to increase market share in all revenue

streams.

o Negotiating room rates with corporate clients.
o Prepare company contracts for the hotel in accordance with current

business *** pricing conditions.

o Producing accurate *** timely reports that meet the needs of Sales Director

*** senior management.

o Assisting General Manager *** Director of Sales in day-to-day issues.
o Managing group reservations *** ensuring the complete supervision of it.
o Making quotations of group reservations in the way to achieve company’s 

targets *** maximize revenue. 

o Cooperating with other departments in the hotel to create an exceptional 

Guest experience *** build strong, comprehensive sales programs. 

Dec 2015 – May 2017 

Professional Skills 

Languages 

 Sales 
 Customer Service 
 Marketing 
 Revenue analysis 
 Event Management 
 Professional Microsoft 

Office 

 English 
 Polish 
 Russian 

o Demonstrating a high level of customer service at all times. 
o Responding to guest inquiries *** resolve issues *** complaints in a timely, 

friendly *** efficient manner. 

o Perform Front Office procedures including, but not limited to, guest check-in 

*** check-out, lobby traffic *** flow, telephone operator services *** 
determining room rates *** availability. 

o Acting in accordance with policies *** procedures when working with front of 

house equipment *** property management systems. 

o Following company br*** st***ards. 

FO Agent at Hampton by Hilton, Warsaw 

Mar 2015 – Dec 2015 

English Teacher at Lyceum

Feb 2014 – Jun 2014 

o Planning, preparing *** delivering lessons to a range of English 

classes. 

o Devising *** writing new curriculum materials. 
o Preparing coursework for students.
o Preparing students for examinations. 
o Stressing the importance of context to language learning. 

University of Warsaw 

o Institute of English Studies. Master’s degree in Linguistics 

National Pedagogical University 

o Foreign Languages Department. Bachelor’s degree in Philology 

Kyiv National Taras Shevchenko University

o Translation *** special language training 

 2018 

 2014 

 2014 

 Studious 
 Well-organized 
 Considerate *** 

patient 

 Problem-solving 
 Responsible 
 Tactful *** articulate 

**********947 

Показать контакты  

********** 

************, Warsaw 

Hobbies *** Interests 

Additional information 

 Driving license (B,C) 

Courses 

Volunteer Experience 

 UEFA EURO 2012 

 Travelling *** Exploring 
 Teaching *** Learning 
 Languages *** Literature 
 Space 
 

 Introduction to Sales *** Revenue 

Management 

 Negotiation Essentials. Reaching Agreement 
 Team Management Practical Course at MDDP 

Business Academy 

 Google Online Course in Digital Marketing 

A

BOUT

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