Yana
Resume Translator
10 July 2020y.Nova Odesa, Mykolaiv Oblast
- Education—
- Work experiencedoes not matter
- Job typeany
- Work typeany
Original text
Personal details
Name: ******* Yana
Address: Ukraine, Odessa
Date of birth: **********
Nationality: Ukrainian
Telephone: Show contacts
E-mail address: *******yana2 (mailto:**********************)@gmail.com (mailto:**********************)
Personal Profile
••Adopting a ‘hands-on’ approach to the work, eager to lead multi-skilled teams of varying nationalities in challenging environments, with the ability to think and act quickly and effectively whilst remaining calm in stressful situations;
••Responsible & dedicated team leader, with ability to build and implement sophisticated plans, motivate and communicate
Working Experience
Throughout 2018 Freelance Translator/ Interpretor in the agencies, hotels.
--Translation and revision a wide range of texts and documents regarding sales, law, business agreements est. from and into English language.
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2018 – present Destination Manager at Oceania Cruiseses Inc.
To provide the highest level of service related to tour sales and bookings, private shore activities and embarkation arrangements.
Implement and maintain guidelines and procedures set out by the cruise line
To ensure the ultimate guest experience on order compony vessels by aiding effective communication of information through all departments
Provide Concierge service to all guests on ord, dealing with all special requests/ needs as required within this market segment
Ensure appropriate follow up on guest issues addressed to the Destination Desk.
Education
English – Advanced
Deutsch - B2.1
Donbass State Pedagogical University, obtained specialist diploma
field of study “Philology"
Personal skill
Excellent interpersonal skills: ability to work and communicate effectively and productively with diverse people
Interpreting in English Language
Excellent communication, organizational, problem-solving, decision making, and interpersonal skills
Strong linguistic and interpreting skills
Basic proficiency with Microsoft Office package: Word, Excel, Outlook;
Possess strong analytical and organizational skills