Zire

Резюме Work

3 декабря 2020 г.

Харьков

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Профессиональные навыки

Исходный текст

RESUME

OBJECTIVE

To work in a challenging environment and to be known for depth of knowledge, quality, hard work, timelines of service, honoring the commitments and provide innovative solutions and enable organization to enhance their business.

PERSONAL PROFILE

NAME : ****** Motilal Zire

ADDRESS : Union Park, C-101, Malewadi Stop,New Panvel

CONTACT NO. : +91-8108258222

DATE OF BIRTH : **************

GENDER : Male

MARITAL STATUS : Married

E-MAIL ID : Показать контакты

EDUCATIONAL QUALIFICATION

QUALIFICATION	UNIVERSITY / BOARD	MONTH AND YEAR OF PASSING
S.S.C.	Mumbai Board	March 2006
H.S.C.	Mumbai Board	March 2008
Graduate	Mumbai Board	March 2011

WORK EXPERIENCE:

1)Worked with Trinity World Holidays Pvt Led for 2 Years as Holiday Expert.

2) Worked with Ezeego1 Travel and Tour Ltd as Sr. Executive for 2 years.

Job Responsibilities:

1. a.Receive inbound calls for Domestic packages.
2. b.Answer customer queries, as well as question the customer to obtain full understanding of what information is being requested.
3. c.Document all calls with regards to participant inquires accurately using Sales force CRM.
4. d.Follow up with customers in case of pending / escalated issues.

Major Achievement – Was Awarded the Best Advisor and given a FAM trip to LADAKH in Sept 2016.

3) Worked with WNS as a Sr. CSR for 18 Months in travel process (Thomas cook).

Job Responsibilities:

1. a.Receive inbound calls for Domestic packages.
2. b.Answer customer queries, as well as question the customer to obtain full understanding of what information is being requested.
3. c.Document all calls with regards to participant inquires accurately using Sales force CRM.
4. d.Follow up with customers in case of pending / escalated issues.

4) Worked with Vcustomer as a CSR for 30 months in HDFC Lead Generation process.

LANGUAGES KNOWN

English
Hindi
Marathi

HOBBIES:

Playing Cricket

STRENGTHS:

Good Thinker
Self-Confidence
Positive Attitude
Good Communicator
Ability to Solve Problems

DECLARATION:

I hereby declare that the above mentioned information is correct up to best of my knowledge and I bear the responsibility for the correctness of the above mentioned particulars.

PLACE :: Navi Mumbai

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