Oleh

Резюме Junior

18 сентября 2020 г.

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Oleh ***********

Reznikovsky st.4, 61000 Kharkiv (Ukraine)

Email: *************************

• Picker and creator of orders, Budapest, (Hungary) Mar 2019- 2020

• Uber driver | Uber, Krakow , (Poland ) Oct *************

EDUCATION

• Master/ engineer of railway transport | Ukrainian National Academy of Railway Transport


	Oct 2010 – May 2015

▪ Public relations

▪ Responding customers via email

▪ Problem solving( return , refund orders)

▪ Data analysis

▪ Refund customers

• Packet office ( Word, Excel, PowerPoint, Access)

• Worck with Linkedin

▪ CRM HubSpot, Exel

• Reliable and punctual

• Excellent adaptation and ability to work in different multicultural environments

MAIN DUTIES OF THE CUSTOMER SERVICE POSITION

. Mantaining long-term relationship with customers, resolving their complaints, questions, orders, requests and information as soon as possible. Excellent communication skills, high performances provided even under pressure in any kind of environment

.Ability to work with different operational systems in order to solve customer queries and complains

.Languages: Russian (Native), Ukrainian (Native), English(Advanced) , Germany (Basic), Hungarian(Basic)

PERSONAL INFORMATIONS

• Date of Birth: ***************

• Gender: Male

• Ethnicity: White European

• Marital Status: Single

• Nationality: Ukrainian