******* Gialamas
Curriculum Vitae
Italian address: Via XX Settembre,*3, 19121, La Spezia, Italy
Permanent address: Second Floor Flat, 1 Westgate Hill Terrace, NE4 6AS, Newcastle Upon Tyne, UK
Mobile: +447909327*7*
E-mail: ************************
Gender: Male
PERSONAL STATEMENT
Resilient and enthusiastic young professional, with strong interpersonal skills building a carrier in the front line within the IT
industry. Hard working, friendly individual, effective team member, efficient in multitasking with excellent organizational skills.
EMPLOYMENT
Systems Administrator *Contractor), Centre for Maritime Research and Experimentation, NATO, La Spezia, Italy, June
2019- Today
Main duties in this role:
•
Perform daily activities of configuration and operation of systems which may be mainframe, mini, or client/server-based
•
Perform the optimizing of system operation and resource utilization, and perform system capacity analysis and planning
•
Provide assistance to users in accessing and using business systems
•
Install and configure Ubuntu 1*.***************.
7 servers and workstations
•
Evaluate and administer quarterly as required patches and maintain responsibility for patch management for servers
and workstations
•
Maintain security hardening to all Linux based systems following CIS benchmarks, NCIRC and CIS-CAT
•
Administer central authentication system for Win/Linux infrastructure
•
Perform configuration management activities and SW deployment for all infrastructure
•
Maintain responsibility for troubleshooting system issues as 2
nd and 3rd line support support
•
Keep Linux server documentation up-to-date
•
Cooperate with Helpdesk technicians/1
st
line support while errors occurring during installation of OS
Key points and technologies:
•
RHEL
7.7,7.6, 7.4, 6.10
•
Ubuntu 1*.04, 16.04, 14.04
•
BMC Track-It! *ITIL service management tool)
•
Centrify *AD management)
•
Apache Directory Studio
LDAPv3 browser
•
VMware vSphere
•
Holder of SC clearance which expires on 1*/11/2020
Systems Administrator *Contractor), RCDTS Ltd, HMRC, Newcastle Upon Tyne, UK, October 201*
– May2019
Main duties in this role:
•
Undertaking Technical service improvements, system monitoring and tooling support alongside providing data analytics
and reporting on system performance and business usage
•
Implementing releases into production and supporting operational testing with the platform delivery teams
•
24/7, 365/year coverage of the Systems as part of on call rota
•
Ensuring that system access and security are not compromised
•
Ensuring that systems are maintained in line with the technical service roadmap
•
Managing all tiers of the technology stack supporting application platforms
•
Pro-active monitoring and preventive action both on premise, in the Cloud and/or a mixture of both with tools such as
Zabbix
•
Service management using tool Assyst
•
Following Agile and ITIL methods by using tools like JIRA, Confluence, Bitbucket
•
Performing KT to permanent members of staff as and when necessary
Key points and technologies:
•
********
•
************
•
Apache Tomcat
•
Zabbix
•
Assyst *ITIL service management tool)
•
Bash scripting
•
Grafana
•
Riverbed
•
Pega
•
Documentum
•
Live Application Support
•
Holder of SC clearance which expires on 1*/11/2020
Out of work self-learning current activity:
•
AWS Certified Solutions Architect Associate 2019
•
Google Certified Associate Cloud Engineer
Senior Operations Support Analyst *Contractor), BPDTS Ltd, Department for Work and Pensions, Newcastle Upon Tyne,
UK, January ********************
Main duties in this role:
•
Operation and support of IT Operations, infrastructure and application solutions, physical or virtual according to industry
and organisational best practise standards and service requirements and KPIs
•
Creating and maintaining documentation
•
Creating and following Work Instructions
•
Logging and progressing of incidents and problems
•
Act as 2nd/3rd line support for incidents, problems and changes to solutions and services *ITIL procedures followed)
•
Provide specialist technical support and assistance
•
Strong analytical and problem solving skills
•
Undertake on call and out of hours support duties associated with batch support, high priority incident resolution and
deployment activities
Key points and technologies:
•
Strong experience in the build and configuration, administration and support of technologies and solutions
– e.g.
hardware, software, commercial off the shelf *COTS), opensource packages/solutions, virtual and cloud including IaaS,
PaaS, SaaS
•
ITIL Service Operation *particularly Request Fulfilment, Incident/Problem/Change Management) and with experience of
Service Transition
•
Universal Credit/ DRS Gateway/ Ipaas
•
Technow/ Servicenow
•
Linux Red Hat
•
IBM WorkPlaceXT
•
Live Application Support
•
Holder of SC clearance which expires on 1*/11/2020
Cloud DevOps Linux Engineer *Permanent Role), Hewlett Packard, Newcastle Upon Tyne, UK, July ******************
Main duties in this role:
•
Software packaging and application integration
•
Testing and troubleshooting
•
Build and commission of technical environments
•
Development of automated processes
•
Ongoing Support and delivery in a Private Cloud for UK Government
•
Service management and incident logging
•
Updating technical documents
•
Working under Agile Procedures and in 24/7 on call rota
Key points and technologies:
•
RHEL 6 / Apache/ Jboss/ Informatica
•
JIRA/ Confluence/ BitBucket/ Git
•
Jenkins/ VMware Workstation/ VMware Horizon Client
•
Service Now *ITIL service management tool)
•
Wireshark *monitoring tool)
•
IBM Websphere
•
Hewlett Packard Server Automation Client *automation tool)
•
Bash Scripting and SQL
•
Active SC and BPSS clearance
IT Infrastructure Architect Assistant *Contractor), Police Scotland- Accenture, Glasgow, UK, December **************
Main duties in this role:
•
Installation and maintenance of Oracle 12c database
•
Installation and maintenance of 19 Linux Redhat servers
•
Shell scripting and troubleshooting
•
Updating technical documents
•
Work under deadline pressure and complexity with other teams/individuals of Accenture
Key points and technologies:
•
Linux Redhat
•
Oracle Enterprise Manager Cloud Control 12c
•
Oracle WebLogic Server Administration Control 12c
•
Elastic Search
•
Jenkins
EARLIER EXPERIENCE
September 200*
– May 2015
Assistant Manager/ Sales Coordinator, La Vina Restaurant, Newcastle Upon Tyne-UK
September 200*
– December 2014 Night Care Worker, St. Christopher’s House, Newcastle Upon Tyne-UK
April 2005
–August 200*
Assistant Manager, Gialamas Sideris Co., Larissa-Greece
September 2003
–March 2005
Petty Officer *Radar, Antennas and Telecommunications Technician), Frigate Psara F454,
Greek Navy, Athens-Greece
Cisco Certificate: CCNA May 2014
Greek Naval School: Certificate of Greek Navy in Electronics with ***********%, Athens-Greece *2001-2003)
EDUCATION
Course: BSc Computer Network Technology, Graduated as: Network Engineer
University: Northumbria University, Newcastle Upon Tyne-UK *September ***************)
Module
•
Network Technology * TCP/IP, HTTP,PAP, CHAP, NAT, Frame Relay, MPLS-VPN, GRE Tunnelling, IPsec, IPV6,
Delay, PPP)
•
Ethical Hacking for Network Security * FTP Dictionary Attack, Sniffing on Wireshark, Proxy Servers)
•
Wireless Computer Networks *Ekahau Site Survey, Designing-Planning-Installing Wi-Fi Access Points)
•
Advanced Operating Systems *VMware player, Linux DHCP/DNS Server, Putty, Windows DHCP/DNS Server, BIND
Active Directory, Hybrid BIND, Ubuntu Server, Primary DNS-Reverse Lookups-Zones, Secondary DNS, Apache
Server/Client, Shared Content Storage via NFS, MySQL, DNS Load Balancing, HTTP Setup)
•
Dynamic Internet Technologies * PHP, JavaScript, MySQL, Web Design, HTML, CSS, Adobe Dreamweaver, PHP Edit
•
Programming with C/C++
•
Professionalism and Project Management * Codes of Conduct, Good Practice, Professional Development,
Presentations)
•
PC Technology
•
Programming with Robots *Lego NXT)
•
SKILLS
•
Driving license valid in UK for cars and small lorries *B & C)
•
Other certificates gained as a Care Worker *Health and Safety, First Aid, Fire training, Personality Disorder, Manual
Handling, Overdose, Working with Adults )
LANGUAGES
•
Greek: Mother tongue
•
English: Fluent *Certificate of Competency in English, University of Michigan)
•
German: Intermediate *Certificate of Competency in German, Institute of Goethe)
•
Spanish: Intermediate
INTERESTS/ACTIVITIES
•
I am team leader in a football team 5x5 and we are playing football every Monday
•
While I am not playing football I am keeping myself fit by going to the gym
•
Travelling to meet different cultures
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Subscribe an annual membership of magazine "Smart Computing"