Reliance Communications Pvt Ltd, Mumbai. |
Project # 1 | CRM Upgrade |
Project Description | This is Amdocs Product and this Application is completely Application based. This application is used for Postpaid and Prepaid customer details. It means whenever customers are calling to Call Center then customer’s details are automatically displayed in this application. |
Project # 2 | Integrated Credit Control Management (ICCM) |
Project Description | ICCM is the in-house software which is used for all Postpaid issues like Billing, Activation, Deactivation, Payment, Credit limit, all postpaid related issue. You can View all postpaid services by ICCM application. By a TOAD application, we can fire query and fetch any kind of data which is related to Postpaid Billing and also check postpaid services. ICCM application is totally dependent on Database. We are handling ICCM application all over India. |
Software | Languages | Java |
| DBs & Tools | Oracle, Tibco, Smart Client, UNIX |
Team Size | | 11 |
Responsibilities | | Prepared and executed the Manual functionalities like Test Plan, Test Scenarios, Test Cases as per the requirements. Done the E2E execution (CRM->Tibco-> DB->Tibco->Clarity Network). Reviewed of SRS, CR, and Technical Design document as per Requirements. Bug tracking and reporting. Coordination with the Development team for effective issue resolution. Internal review of test cases. Daily status report. Preparation of documents- User Acceptance Sign Off and Traceability matrix document. Maintenance of the complete SDLC life cycle documents.
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