Yaroslav
Резюме Customer Service
5 июля 2019 г.Балаклея, Харьковская область
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Профессиональные навыки
Исходный текст
Curriculum vitae
PERSONAL INFORMATION
Yaroslav **********
Praceta João Oliveira Marques *************-435 Porto (Portugal)
**********************
POSITION
Waiter
WORK EXPERIENCE
**********–**********
Waiter
bbGourmet, Porto (Portugal)
-face-to-face customer service
- collaboration on maintaining hygiene and safety at work
- cleaning tasks
- cashier service
**********–**********
Vending-machine money collector
Bright&Atmosphere, Porto (Portugal)
- seller of Vending Machines
- look for rental space for their operation
- maintenance of the machines (coin changers, cleaning, stock replenishment)
**********–**********
Waiter
Douro Azul & Priority Dolphin, Porto (Portugal)
- personalized customer service
- assembly of the mise en place for all meals taken on board (breakfast, lunch and dinner)
- maximum level in compliance with schedules
- restoration space cleaning tasks
**********–**********
Waiter
Solverde Casinos & Hotéis, Porto (Portugal), Porto (Portugal)
personalized customer service
-cleaning tasks
-montage of mise en place (lunch and dinner)
PERSONAL SKILLS
Mother tongue(s)
Russian
Foreign language(s)
UNDERSTANDING
SPEAKING
WRITING
Listening
Reading
Spoken interaction
Spoken production
Portuguese
C1
C1
C1
C1
C1
29/11/18
© European Union, 2002-2018 | http://europass.cedefop.europa.eu
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Curriculum vitae
Yaroslav **********
English
B1
B2
B1
B1
A2
Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user
Common European Framework of Reference for Languages (http://europass.cedefop.europa.eu/en/resources/european-language-levels-cefr)
Communication skills
- ability to speak and write
- ability to listen carefully
- spirit of empathy and respect
- adaptability in multicultural environments
Organisational / managerial skills
- nice presentation
- attendance and punctuality
- sense of responsibility
Job-related skills
- dynamic and active
- ease of initiative
- teamwork
- speed of task exception
- participation in new projects
- capacity acquired over the academic and personal percussion
29/11/18
© European Union, 2002-2018 | http://europass.cedefop.europa.eu
Page 2
/ 2