Курс " Customer Support Specialist: Basic knowledge of Hosting and Domain Registration" в тренинг-центре Zone 3000.
украинский (родной), русский (родной), английский (продвинутый).
B
Kharkiv, Ukraine
tel.: Показать контакты
e-mail: ****************************
date of birth: **********
Desired position: Test engineer
Education:
11/2018 – 12/************** Training Center, course of “Customer Support Specialist: Basic knowledge of Hosting and Domain Registration”
*************18 - Skill Up Training center, course of “Software testing”
2008 – 2014 – Kharkiv National Economical University.
Department of international economical relations.
1998 - 2008 – Kharkiv lyceum № 107.
Working Experience:
11/2016 – 09/2018
Dental laboratory "A - Dental Studio"
Position: Administrator
Duties: Registration of new items of work, communication with customers, establishment of old connections, receiving incoming calls, registration of applications for couriers and sending them, formation of routes for pedestrian couriers and drivers, bookkeeping, controlling of accounts and debtors.
09/2010 – 10/2016
Company – “Promo Retail”
Position: Merchandiser
Duties: displaying of the goods according to the planogram, accounting of balances, checking the actual price tags, accounting for the availability of goods by position, installation of POS materials, photo reporting of the work done.
Company – “Жирнов ”
Position: Promoter
Duties: Promotion of the product among competitors.
Computer skills:
SQL, HTML5/CSS, Jira, Selenium, MS Office, experienced PC user, basic knowledge of Agile Methodology(Scrum, Kanban), Advanced Rest Client, Chat/Ticket System Kayako, Ubersmith, CPanel.
Language skills:
English – upper-intermediate; Ukrainian – native; Russian – second native.
Hobbies & Interests:
Music, blogging, cross stitching, photography, sports, health, reading.
Personal qualities:
Proactive, loyal, reliable, initiative, quick-witted, creative, amiable, open-minded, optimistic, hard-working, emotionally stable, fast learner, good team player, have strong organizational and time management skills.