Iryna
Резюме Рецепшионист
28 сентября 2018 г.Харьков
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PERSONAL INFORMATION:
tel. (+380 ) 66 310 64 42
vber, whattsup
Date of birth: *************
Nationality: Ukrainian
Marital status: MARRIED
Email: ******************** (mailto:********************)
Address: Sanayi mahallesi, Buyruk cikmazi, Kagithane.Istanbul.
OBJECTIVE:
Seeking the Position of Hotel administrator
EDUCATION:
1994-2000
National technical university of Ukraine “Igor Sikorsky Kyiv Polytechnic Institute”. (http://kpi.ua/en/node/16294) Kyyiv (http://kpi.ua/en/node/16294)
2000-2002
European University of Finance, Information Systems, Management and Business . Kyyiv.
SUMMARY:
.Complete knowledge of hotels operations.
.Outstanding oral, written and training communication skills
.Unparalleled guest relations skills especially in creating “special touches” and resolving Guest requests and concerns.
.Positive and upbeat approach to employee relations and guest complaints.
.Strong computer skills especially word processing, hotel operating systems and spreadsheet creation.
EXPERIENCE:
2018 JTM HOTEL - ADMINISTRATOR
management functions of hotel organization;
- ensuring the hotel is loaded;
- control over the staff of the hotel and restaurant
(distribution of tasks, audit of the work performed);
- meeting / resettlement / eviction of guests;
- work with hotel programs and international reservation site (Booking-Extranet and others);
- work with cash circulation of money;
- purchase of inventory for hotel and restaurant;
- work with suppliers;
- compilation of reports;
- realization of inventory of measuring values;
- Maintenance of work schedules, tabling, accrual and payment of salaries to employees;
- internal audit
2011-2017 own textile company
.Import-export manager
.Supply chain management
.Order transport organization
Communicated with suppliers. Created spreadsheets for collecting financial, personnel and product data. Organized departmental data and delivered quarterly reports to tax.
Designed promotional presentation materials. Good establishing raport with people from diverse backgrounds, ability to talk and conduct business in 2 languages, excellent written and verbal communication skills, easily solve technical problems.
2002 -2010 Privat Bank - manager foreign economic activity
Implementation of currency control over legal transactions and in accordance with the current regulatory documents, and the customs code, maintaining dossiers on contracts for the import, export of goods and services. Negotiated and oversaw the completion of contracts with outside providers. Forming passports of transactions, maintaining an electronic database. Advising clients on execution of foreign trade contracts, other contracts, payment orders, as well as other documents of currency control. Conducting analysis of documents justifying the conduct of foreign exchange transactions. Responsible for managing and improving deadline-dependent orders. Regularly upon to resolve customs issues.
COMPUTER SKILLS:
Windows, Word for Windows, Excel, Outlook Express, Internet Explorer
LANGUAGE SKILLS:
.Russian – native
.English – fluent
.Turkish – basic knowledge, good reading and translating ability.
