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| | | Pro*ile: | *emale , Married | Nationality: | Ukraine | Current location: | Dubai, UAE | Pre*erred locations: | UAE |
Driver's license UAE since 2006 |
Objective Hardworking skilled worker looking *or employment where I could obtain a position to participate and collaborate with my personal experience , abilities , knowledge and competitions in the pro*it o* the objectives o* the company and to continue with my pro*essional development. Work experience |
Nov 2014 – Nov2016 | Danat Al Khaleej Tourism - Dubai | | Senior Tour Operator Key responsibilities: Provides signi*icant in*ormation about each destination or attraction visited with emphasis on its cultural and historical meaning Manages meals and transportation related to the tour Handles emergency situations; manage sudden changes or modi*ications to the tour Responsible *or the enjoyment o* clients; ensure that they have a stimulating experience o* local o**erings Per*orms travel cost analysis and provide price estimates to clients Generates reports *or the travel agency Discusses other tour packages and interesting activities with tourists and try to sign them into these Provides recommendations on tour plans and packages to the agency’s planning team Participates in regular enrichment activities and personality development sessions as set by the team Helps in answering online inquiries o* prospective clients i* necessary Per*orms other tasks assigned by the agency Takes charge o* meeting clients at the airports and hotels. Ensures that tourists and travelers are com*ortable settled in they hotels or resorts. Assisting *oreign customers with language di**iculties
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Aug 2011 – Oct 2014 | Accord Alwe*aq Travel & Tourism Dubai | | | Tour Guide | | Key responsibilities: Organize tours by groups or individuals in coaches, cars or on *oot. Explain about the areas that generally be o* great interest to a group or a particular group o* people Communicate with the group/s or their representative/s about the details o* the tour – assembly time and place, destination, accommodation, transportation,. *inalize all the details with the tour group or their representative O**er specialist knowledge on subjects like history, arts and sciences, designs and architecture. During the tour, communicate with your tour group in a cheer*ul and engaging manner. Lead the tour group to points o* interest and at the same time provide use*ul and interesting in*ormation in whatever medium – written, oral or through electronic presentations. Always make sure o* the sa*ety and convenience o* your tour group. Make sure all the members o* the tour group *ollow the schedules set. Communicate with the appropriate o**icials in your tour destination – like the police, medical institution or tour destination o**icials Make sure that the tour group will be sent home as sa*ely as possible
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*eb 2008 – Jul 2011 | The Address , Real Estate & Broker – Dubai | | Property Consultant Key responsibilities: |
List your property *or rent with well worded description and pro*essional photos Advertise the property *or rent using our *or rent sign, the internet and other marketing Demonstrate the property to prospective tenants with open homes Evaluate tenancy applications including extensive re*erence National Database checks Prepare the Ingoing Property Condition Report including *ull video and photos Prepare the tenancy documentation in compliance with legislation Sign up the tenancy documentation and collect the initial monies Collect the rents and any other monies payable by the tenants Tribunal representation on behal* o* the landlord Carry out periodic tenancy inspections Review rent levels Arrange repairs and maintenance Pay property outgoings like insurance, water rates, rates and land tax Prepare and lodge insurance claims i* necessary Conduct outgoing Property Condition Report Process the tenant’s rental bond and lodge with rental bonds o**ice Account to the landlord with monthly and yearly *inancial reports Communicate with landlords and tenants on property related issues Negotiate with tenants and resolve con*lict Mitigate risk to the owners with advice as required
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Sep *************** | Russian-Tourist Group/ Dubai, Sharjah. UAE | | *reelancer Key responsibilities: |
Preparing translations *or language primary clientele (English or Russian) o* documents and materials containing in*ormation about objects excursions Receives the guide in*ormation about the objects o* excursions. The process o* translating promotional materials into a *oreign language. Guided tours and explanations o* the stories in the language o* the main clientele. In diseases o* tourists, trauma, the occurrence o* other medical cases, provide *irst aid, organizing the call o* the services o* the ambulance, rescue. Coordinates the behavior o* the group upon occurrence o* an emergency, provide *irst aid needed, apply measures to eliminate the panic, according to the appropriate authorities about emergency situations. Provides in*ormation support in the language o* the main clientele, the departure o* group o* tourists to the place o* excursion. Developing a technique excursion o* stories in the language o* the main clientele o* public speaking
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Computer Skills |
Windows & O**ice Tools | | Intermediate | | Intermediate | Operation Systems | Mac OS X Microso*t Windows
| User User |
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Languages |
Ukrainian - Native Russian - Native English - Good |
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