Лютенко
Резюме PR & Marketing
13 травня 2020р.Харків
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Professional Profile
A multilingual, proactive hospitality professional with advanced PC skills
More than nine years’ global work experience in the hospitality industry, events, administration, and marketing in Asia, Middle East, Europe
Graduated from PR, Marketing, Strategic Communications program from The University of Winnipeg, MB, Canada
Education
PR & Marketing, Strategic Communications (PACE program), 2018, The University of Winnipeg, Winnipeg, MB, Canada
Indonesian Language and Culture, (1-year program) 2017, University of Udayana, Bali, Indonesia
English Language, Hebrew (M.A), 2009, Kharkiv National Pedagogical University, Kharkiv, Ukraine
Marketing Skills
Conducting SWOT analysis
Developing consumer surveys analyzing results with IBM SPSS Statistics
Developing social media strategy and composing marketing promotional material
Event planning, budgeting, public speaking, and utilizing presentation software
Storytelling, writing press releases, executive summaries, reports, newsletters
Creating of the logos, newsletters in Adobe Suite
Work Experience
PR & Marketing Coordinator | Oct 2018 – Feb 2020 | Canadian Footwear | Winnipeg, MB, Canada
www.canadianfootwear.com (http://www.canadianfootwear.com)
Coordinated special events, attended trade shows etc. to increase sales and community engagement
Wrote, designed, and edited press documents, presentations, newsletters, etc. and kept the information in online store up to date
Used social media to connect with the public, engaging potential customers in dialogue
Collected and analyzed data and metrics to assess impact of marketing efforts
PA to General Director/ Communications | Feb 2016 – Sep 2016 | Malteurop Ukraine | Kharkiv, Ukraine www.malteurop.com/uk/ukraine (http://www.malteurop.com/uk/ukraine)
Contributed to the company website and advised managers on ways to improve or update a public image
Managed internal and external communications in the company
Created, edited and translated informational materials for the employees and clients
Successfully planned and organized meetings and events, business trips
Assisted CEO with interacting with vendors, suppliers, and daily tasks to provide smooth operations
Managed and reviewed the filing and office systems to keep them up to date
Sales & Marketing, Communications Specialist | Nov 2014 – Dec 2015 | Victoria Hotel 4*| Kharkiv, Ukraine www.victoria-hotel.com.ua (http://www.victoria-hotel.com.ua)
Identified the target audience and presented information to them in ways that will lead to a positive impression of the company boosts profits
Input and interpreted data in order to draw sensible conclusions
Created exciting campaigns that grabbed attention and generated sales
Banqueting and Event Coordinator | March 2014 – Sep 2014 | Two Seasons Hotel 4* (Former Gloria Hotel) | Dubai, UAE www.2seasonshotels.com (http://www.2seasonshotels.com)
Managed a complete event coordination process, promoting the event to potential attendees turning them into our satisfied clients
Demonstrated attention to details, organizational skills, and advanced negotiation and cost-cutting strategies to deliver events that consistently exceeded customer expectations
Contacted caterers, sound and lighting experts, transportation specialists and similar service providers to ensure services could be offered on specified dates
Developed effective social networking outreach and managed radio, print ad campaigns to promote events successfully
Coordinated with supervisors to maintain optimal standards in a high output setting while taking into consideration budget, food quality, cleanliness, and safety codes
Food & Beverage/ Wedding Coordinator | Dec 2012 – March 2014 | Constance Halaveli Resort 5* | Male, Maldives www.constancehotels.com/en/hotels-resorts/maldives/halaveli/ (http://www.constancehotels.com/en/hotels-resorts/maldives/halaveli/)
Provided administrative support for department members including communications, spreadsheet, presentation creation, mailings, memos, copying, filing to ensure smooth operations
Guided supervisors, hostess, servers, houseman and bartenders in daily planning and operations, and created a motivating "team spirit" environment to increase staff productivity
Successfully generated strategic initiatives and created social media content for the resort to achieve a high level of guest satisfaction
Worked closely with Executive Chef to ensure customized menus for dietary requirements and allergic restrictions were available for guests
Expertly arranged and managed wedding ceremonies, destination dinners that resulted in being named as the Global Winner of the Luxury Island Resort at the 2013 World Luxury Hotel Awards
Buffet Stewardess | May 2010 – Sep 2011 | Princess Cruises | Miami, USA www.princess.com (http://www.princess.com)
Provided food and beverage service in restaurants and bars on the cruise ship