Job Salesforce Administrator

Job description

IT Craft is looking for a Salesforce Administrator to join a project team and support Salesforce operations across business functions.

The role focuses on maintaining and developing the Salesforce environment, ensuring its effective use, and supporting internal stakeholders.
As part of a Revenue Operations function, the Salesforce Administrator will work closely with cross-functional teams to gather requirements, implement changes, and improve system processes with a strong focus on data quality and operational efficiency.

Responsibilities
-Maintain, configure, and support the Salesforce platform, including ongoing system improvements;
-Implement configuration changes such as flows, fields, page layouts, record types, and validation rules;
-Manage users and access, including onboarding, offboarding, roles, profiles, permissions, and license management;
-Support end users by resolving internal requests, providing guidance, conducting training sessions, and monitoring user adoption;
-Monitor and improve data quality, identify inconsistencies, and ensure data integrity across the system;
-Assist with data import, export, and updates using tools such as Data Loader;
-Support and maintain integrations with external systems;
-Participate in testing and deployment of Salesforce changes;
-Prepare and maintain documentation for system configurations, processes, and integrations;
-Support reporting needs by building and maintaining reports and dashboards;
-Assist with operational processes related to deal management, including documentation and process support.

Requirements
-2-4 years of hands-on experience as a Salesforce Administrator, primarily with Sales Cloud;
-Salesforce Administrator certification ADM-201;
-Experience with Data Loader or similar data management tools;
-Strong understanding of Salesforce configuration and customization capabilities;
-Knowledge of Salesforce security model, including roles, profiles, permissions, and sharing rules;
-Experience gathering business requirements and translating them into technical solutions;
-Experience working with Excel, including basic formulas and data handling;
-Strong communication skills and ability to work with cross-functional stakeholders;
-Ability to manage multiple tasks and respond promptly to requests;
-At least Upper-Intermediate level of English.

Nice to have
-Experience with sales or marketing automation tools;
-Additional Salesforce certifications;
-Experience working with system integrations;
-Active involvement in professional communities or continuous learning initiatives.

IT Craft offers:
Competitive compensation according to the qualifications.
Flexible working hours, remote work;
Opportunity for career growth;
Compensation for sports activities;
In-house English training;
A friendly team of open-minded people.
Please send your CV!
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