Resume Customer Support Specialist

Professional skills

• Amazon
• Business
• Management
• Mobile
• Support
• Trading
• Customer care
• Responsibility
• Data entry
• Ebay
• RMS
• SSIS
• ORM
• Communication
• Problem solving
• Report
• UI
• Customer support specialist
• HTTPS
• UAT

Original text

customer support specialist, customer care

working with eBay, Amazon trading platforms, maintaining CUSTOMER SUPPORT

Prof. skills

• Strong communication

• Detail oriented and works with a high degree of accuracy

• Ability to multitask

• Handles confidential financial and personal information appropriately

• Ability to tactfully handle stressful and difficult situations

• Possess strong problem solving skills

Work experience

Opalpro90 LTD

Customer *************************

• Handles incoming emails (tickets) or inquiries from prospective customers or clients

• Assists customers effectively by solving customer disputes

• Provides customer additional information or explains services

• Discusses products offered and ensures customer satisfaction

• Tactfully handles confrontational or stressful interactions with the public

• Completes supporting paperwork and data entry as required

• Accurately captures customer information

• Creates and maintains service reports

Education

September ****************

Kharkiv National Automobile and Highway University

Faculty of Management and Business, Specialist

About myself

• Additionally, I prefer to work on remote access

• ambitiousness in the work process, quick learning

• work with a large amount of information

• the ability to highlight the main and priority

• work for the result

• attentiveness, responsibility