kateryna ******
Flight Attendant
I would like to apply for a Flight Attendant vacancy in your company. I have been employed with Flydubai airline since October 2014 with over all 7 years’ experience.
I firmly believe that my knowledge and experience gained as an experienced Flight Attendant will add value to this position and ultimately your organization. I am extremely interested in joining your team and would welcome the opportunity to discuss my qualifications and skills with you in detail. Please contact me at Email Address or mobile number to set a meeting time.
I am enthusiastic and professional who enjoys being part of a successful and productive team. I can easily grasp new knowledge and ideas, quick to develop innovative and creative solutions to challenges. I can work well on my own initiative and can demonstrate high levels of motivation. I possess a strong ability to perform effectively and efficiently. I want to grow in a challenging atmosphere and be able to develop myself into a more competent and successful individual.
To work in a stable company that will give me an opportunity to develop new skills while strengthening those I already possessed. Gets a position in a company where I can develop my experience improving all the time.
PHONE:
WEBSITE:
NA
EMAIL:
*****************************
Reading
Travelling
Sport
••Specialist Degree 2012-2013.
Faculty of Philology, Translation and Language Communication Academy of Interior Troops.
Flight Attendant Training 2014
Flydubai Flight Attendant Training Center
January 2010–December 2010
· Attend sales meetings, conferences and events.
· Handle clients in a professional manner.
· Deal with customer issues.
· Process customer orders.
· Keep up to date with product developments.
· Schedule appointments, calls, and meetings.
January 2012–December 2012
· Table set up in accordance with established standards
· Advising guests of the restaurant dishes and drinks.
· Distribution of orders in their place of execution between bartender and chef.
· Receipt and payment control of the bills.
· Registration of daily reports, registration at the end of a day.
· Design of the hall and table setting for different events.
January 2012–December 2012
· Corresponding.
· Translation of the letters.
· Translation at the personal meetings.
January 2013–December 2013
· Searching for foreign suppliers /customers.
· Negotiating and concluding the contracts.
· Preparation of documentation for customs clearance, including permission package.
· Monitoring of the terms of shipping/delivery.
· Interaction with customs brokers, logistics companies, certification centers.
· Translation of technical, medical documentation.
· Participation in international trade exhibitions.
January 2014–December 2014
· Always answers phone in a courteous, professional manner.
· Effectively take guests’ orders, ensuring clarity and accuracy.
· Maintains a complete knowledge of all menu and beverage items, their prices, ingredients, method of preparation and availability.
· Upon dispatching the order, calls the room to let them know that their order will be arriving momentarily.
· Performs a follow-up call back to the guest after the food is served.
· Maintains responsibility for entering all room service orders and transactions on the point-of- sale system. Accurately closes all checks for the dining room in accordance with procedures and manager’s discretion.
· Always maintains proper cash handling procedures and internal controls.
January ****************
· Attend preflight briefings on details of the flight
· Ensure that adequate supplies of refreshments and emergency equipment are on board
· Demonstrate the use of emergency equipment
· Ensure that all safety procedures are observed on board
· Server and sometimes sell beverages, meals, or snacks
· Take care of passengers’ needs
· Assist passengers with special needs
· Reassure passengers during flight, such as when the aircraft hits turbulence
· Administer first aid to passengers when needed
· Direct passengers in case of emergency
· HACCP training
· Basic Food Hygiene
· Guest Awareness
· TSA Suggestive upselling training
· Body Language
· Handling guests complain
,