Resume WEB

Tetiana **********

????: Show contacts

????: **************** (mailto:****************)

Skype: **********.tatyana

LinkedIn: ua.linkedin.com/pub/tetiana-**********/26/514/351 (http://ua.linkedin.com/pub/tetiana-**********/26/514/351)

SKILLS & HIGHLIGHTS

• ●●SiteCore; MS Office 2013: Word, Excel, PowerPoint, Outlook; Project; Visio;

• ●●Version Control & Team Collaboration: TortoiseSVN, SharePoint; Confluence; RedMineж Git

• ●●Comm tools: Webex, Lync, Skype, Zoom, HangOuts

• ●●CMMI-Dev, ISO *****************1

• ●●Team-player capable of managing multiple priorities

• ●●PM: Agile (Scrum, Kanban); Waterfall, RUP

• ●●Bug-trackers: JIRA, TFS, Mantis

EXPERIENCE

IT CONTENT ************** – Present time
Freelancer

TECNICAL ************** – 07/2020
GlobalLogic (MedTronic healthcare project)

MARKETING CONTENT *************** – 04/2019
SoftServe

IT COPYWRITER / TRANSLATOR EN-UA-RU 12/2016 – 11/2018
Freelancer

SCRUM MASTER/ TEAMLEAD OF BUSINESS PROCESS BUILDERS for Tomas Cook (UK) 03/2016 – 12/2016
(Skelia Ukraine)

Key achievement: introduced, established and maintained Scrum process in the project of 6 members

1. 1.Organized meetings on Product and Sprint Backlog estimation and prioritization with Product Owner

2. 2.Maintained process model analysis (As-is) and designed new processes (To-be);

3. 3.Organized Demos, UAT, and presentations for key users

4. 4.Configured, tested and ran process in business process automation software MATS

5. 5.Monitored, measured and provided feedback on process performance

6. 6.Participated in project estimation, planning and progress tracking, taking all necessary actions to meet the ends

7. 7.Facilitated development teams internal communication and information sharing with the respective stakeholders

SENIOR PROCESS **************** – 02 2016
EPAM Systems

Key achievement: Being assigned for Project Management and Software Development process improvements, introduced and settled cooperation between Agile and Testing Competency Centers; simplified the workflow of metrics and guidelines in question discussion, updating and approval

1. 1.Performed internal audits (and pre-audit preparations-consultations) of QMS effectiveness (corporate requirements, ISO ***************, ISO 27001, CMMI-Dev)

2. 2.Agile (Scrum, Kanban) and Testing Process improvement: started and coordinated guidelines, procedures, metrics & measurements review and redefining between key stakeholders

3. 3.Helped develop and monitored corrective and preventive actions implementation

4. 4.Internal Documents language review and update till approval: policies, processes, procedures, guidelines, instructions, checklists, templates

TRANSLATOR - EU Twinning Project) 08/2014 – 11/2014
(Freelancer)

1. 1.English-Ukrainian translations as part of harmonization of EU - Ukraine legislation and standards (numerous industry standards, EU Regulations, Directives, presentations, transition protocols)

SCRUM MASTER for Deutsche Bank *********** – 07/2014
Luxoft

1. 1.Organized meetings on Product and Sprint Backlog estimation and prioritization with Product Owner

2. 2.Maintained project processes and introduced continuous improvements aligned with Scrum

3. 3.Organized Demos, UAT, and presentations for key users

4. 4.Participated in project estimation, planning and progress tracking, taking all necessary actions to meet the ends

5. 5.Monitored bug tracking to closure

6. 6.Drew up JIRA reports and graphs featuring particular requests

7. 7.Facilitated development teams internal communication and information sharing with the respective stakeholders

PROJECT MANAGEMENT ADMI***************** – 01/2014
AstoundCommerce (SysIQ)

1. 1.Ensured project processes were followed

2. 2.Analyzed and reported on availability of engineers and booked them for project work on the basis of the CRM

3. 3.Completed standard project templates

4. 4.Monitored the calendar and schedules

PROGRAM CO***************** – 09/2013
Frog Ukraine

Key achievement: Acted on behalf of all designers and developers teams at the weekly resource meetings for better timing of commencement and completion of projects, especially those that overlapped

Assisted and supported the Project Manager in coordinating projects from initiation to closure:

1. 1.Drafted project plans given approved budget, timeframes and resources competences and communicated it to European resource manager

2. 2.Maintained and tracked development process as a Scrum Master (backlogs, meetings, process trainings)

3. 3.Organized proper communication between the distributed teams

4. 4.Continuously interacted with senior management on projects statuses to measure their workflow and performance

5. 5.Prioritized and tracked project risks and impediments/blockers, communicated their possible impacts to all stakeholders

6. 6.Worked with UX designers to develop design specifications for the demos

LEAD EXECUTIVE *************** – 04/2012
Aricent Technologies Ukraine

Key achievement: Minimized internal audits duration and introduced project specific metrics after workshops with PMs

1. 1.Reorganized (based on feedback), conducted, and followed up quality management trainings

2. 2.Analyzed project workflows: to define strengths and weaknesses and to create improvement plans

• ●●monitored performance metrics to track projects performance

• ●●documented process to reflect true to life project workflow

• ●●collected and analyzed on-going and post-mortem projects metrics

1. 3.Conducted internal audits against ISO 9001

SENIOR STANDARDIZATION, CERTIFICATION AND QUALITY S***************** – 08/2009
Art-master, Ltd

Key achievement: Initiated and managed creation of the unified English-Russian corporate terminology database to ensure convenience of use of all interested parties

1. 1.CMMI-DEV implementation team-member:

• ●●analyzed and traced processes to CMMI v1.2 model

• ●●developed internal CMMI procedures

1. 2.Quality controller for electronic document management system (EDMS) project:

• ●●adapted project’s docs to respond to emerging requirements and risks

• ●●analyzed and extracted EU requirements to EDMS applicable for the project

1. 3.Carried out internal audits IMS effectiveness:

2. 4.Described new processes as aligned with quality, information security and CMMI requirements

3. 5.Interpreted: for ISO **************1 audits; translated regulatory documents (incl. CMMI; ISO 1**************7)

HEAD OF PRODUCT CERTIFICATION D***************** – 11/2007
All-Ukrainian NGO "Living Planet"

Key achievement: built up an integrated management system conforming with ISO/IEC 1*****************4 requirements

1. 1.Organized and facilitated Coordination Council meetings (balancing key stakeholders interests)

2. 2.Managed product certification:

• ●●developed and planned products certification,

• ●●recruited personnel (including subcontractors), and evaluated their performance

1. 3.Ensured processes implementation and maintenance

2. 4.Reported to top management on the KPI of the QMS

3. 5.Translated / Interpreted: EU regulatory documents and standards for quality, ecology and environmental labels

QMS **************** – 10/2006
Certification Body "Prirost" - "DQS-Ukraine"

Key achievement: qualified for an external auditor for ISO 9001 within aggressive 6 months timeframe

1. 1.Management representative:

• ●●consolidated input data for management review of QMS effectiveness developed

• ●●controlled corrective and preventive actions implementation

1. 2.Corporate website support: continuous information and news updating

2. 3.Translated / Interpreted: conformity assessment and standards-related publications.

QMS **************** – 08/2005
Lebedin Oil-Processing Plant"

Key achievement: cut accounts receivable down by .5 million UAH after having reengineered the corporate QMS

1. 1.Management representative:

• ●●assured QMS proper functioning

• ●●coordinated internal auditors' work and training

1. 2.Translated / Interpreted: Customs, oil and petrochemicals, and ISO 9001 conformity documents

2. 3.Coordinated Customs Clearance for Exports/Imports

PERSONAL ***************** – 12/2001
Law firm «Service - Consulting» Ltd

1. 1.Office routine and English-Russian and Russian -English translations: laws, documents for legal actions, mail

EDUCATION

Master's Degree : Business Admin*****************

Inter-regional Academy of Personnel Management Diploma with academic excellence: ******* out of 4.0

Bachelor's Degree : Business Admin****************** International Christian University

CERTIFICATIONS

IELTS ENGLISH PROFICIENCY TEST: 7.5 (Band 8) 2014 – 2016 SI IELTS Test Centre-Kiev

PROFESSIONAL SCRUM MASTER (PSM I) 2014 – Present Scrum.org

Quality Systems Manager 2011 – Present European Organization for Quality

Processes Manager

Ukrainian Association for Quality 2008 – Present Quality Systems Auditor

Ukrainian Association for Quality 2006 – Present

INTERESTS

• ●●comparative linguistics and etymology

• ●●history of Ukraine

• ●●photography

Recommendations available on LinkedIn and upon request