Resume Engineer

Vahid ***********

******************** | + Show contacts | No. 7 - 6th Golestan St. Esteghlal Blvd.

EDUCATION

SHAHID BEHESHTI UNIVERSITY

| MASTER INFORMATION TECHNOLOGY ENGINEERING

Tehran | 2008-10 -

2013-01

TABRIZ UNIVERSITY

| BACHELOR COMPUTER SCIENCE

Tabriz | 20************-01

EXPERIENCE

TICKTEB

| PROJECT CONSULTANT

Tehran | 2017-11 – Present

• Designing a robust software architecture
• Designing a very productive software development life cycle based on Scrum
• Making sure everything is going great to achieve a high quality result
• C# .Net, HTML***********, MVVM, AngularJS, SQL Server, Microsoft ************, OAuth, Dependency

Injection,Autofac, Angular 6, CSS3, Bootstrap

MTN IRANCELL

| CUSTOMER EXPERIENCE QA TECHNICAL LEAD

Tehran | 2017-07 – Present

• Lead the team to design CEX quality monitoring dashboard
• Asses and analyze customer journeys, suggest improvement and track the actions and projects to

implement the suggested improvements

• Manage to have root cause analysis on customer feedbacks, and take actions to rectify customer pain

points

• Review all new products and services in order to ensure customer experience metrics are satisfied
• Lead the team to analyze influencing parameters in the customer experience and generate models to

predict the CEX indices and improve them

• PHP, HTML5, MVVM, AngularJS, VueJS, HighChartsJS, Data Mining,RapidMiner

NARVAN TELECOMMUNICATION

| SOFTWARE ARCHITECTURE CONSULTANT

Tehran | 2016-01 – 2018-08

• Building a very productive and innovative team of UI/UX experts and software developers
• Designing a robust software architecture
• Designing a very productive software development life cycle based on Scrum
• Designing a very flexible and modular framework
• USSD Application Design on top of HTTP, C# .Net, SQL Server, TFS, AngularJS, WebAPI 2, Microsoft

************

MTN IRANCELL

| BUSINESS INTELLIGENCE TECHNICAL LEAD

Tehran | 2015-01 – 2017-07

• Lead the team to design and develop dashboards to fulfill business requirement
• Use predictive analytics to generate churn models and predict customer’s tendency to churn, and

suggest offers to them

• Analysis and interpretation of subscriber calls data and identify patterns (segmentation) using several

dimensions such as geographic and demographic distribution, etc. with a view to improve Market
penetration

• C# .Net, HTML***********, MVVM, AngularJS, Oracle, Microsoft ************, OAuth

MTN IRANCELL

| BUSINESS INTELLIGENCE SOLUTION ENGINEER

Tehran | 2013-08 – 2015-01

• Develop, validate and communicate modeling solutions, including both relational and dimensional

models to implement and use of new/existing BI software tools and systems

• Design, test, and document all new or modified BI systems, applications, and programs.
• Develop report definitions graphs and portal interfaces for delivery of BI information
• Analyze user requirements based on findings and design functional specifications for BI front-end

applications

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• C# .Net, HTML***********, MVVM, AngularJS, Oracle, Microsoft ************, OAuth

CARANE ENTERPRISE RESOURCE PLANNING

| SENIOR SOFTWARE DEVELOPER

Tehran | 2010-05 –

2013-08

• Developing an ERP solution using .NET and Windows Forms
• Framework design, Workflow design and performance optimization
• C# .Net, Oracle, CaraneFramework (an Oracle based ORM designed and developed from scratch)

SANATYAR

| SOFTWARE DEVELOPER

Tehran | 2008-09 – 2010-05

• Developing a MIS system as Windows Application
• Working with source control systems like TFS
• Analyzing business requirements and designing solution based on them
• Linq-to-SQL as a basis for development

SKILLS

WEB DEVELOPMENT

HTML, CSS, Javascript, AngularJS, Angular, php, ASP.NET, VueJS, C#.Net, Web Api, .Net Core

DATA SCIENCE

Data Mining, Business Intelligence, Dashboards, ChartJS, OBIEE, SQL Server, Oracle, R, Rapid Miner

CERTIFICATES

BUSINESS INTELLIGENCE; A MANAGERIAL APPROACH

INDUSTRIAL MANAGAMENET INSTITUTION |

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