1
Neha ********
Gender: Female
Age: 24
Date of Birth: *************
Nationality: Mauritian
Phone: + Show contacts
Address: Quatre Bornes, Mauritius
Email:
*********************
LinkedIn:
www.linkedin.com/in/neha********
Driving License: Yes
Professional Experience
1) Jimei International Investment Ltd: May 2018 to Present
Investor and real estate developer in China, Europe and Mauritius.
Assistant Marketing, Operations and Sales Manager
Location: Mauritius
2) Mauritius Commercial Bank: July *********************
Longest-standing and leading banking institution in Mauritius.
Customer Onboarding Operation Clerk
Location: Mauritius
3) Ciel Textile Ltd, Floreal Madagascar: April *****************
World-class global player in textile and garments operations.
Internship
Location: Madagascar
4) Hotel du Louvre Madagascar: March *****************
A reference in the Malagasy hotel industry.
Internship
Location: Madagascar
2
Education
Bachelor of Commerce Marketing and Management: 2017 to Present
Curtin University, Mauritius
3
rd
Year Undergraduate Student
Baccalaureat (HSC): 2014 to 2015
Lycée Français de Tananarive, Madagascar
Baccalaureat anticipé (SC): 2013 to 2014
Lycée Français de Tananarive, Madagascar
Brevet (Below SC): 2011 to 2012
Lycée Français de Tananarive, Madagascar
Certificate
International English Language Testing System (IELTS): 2014
Lycée Français de Tananarive, Madagascar
Honors and Awards
Commendation Letter (Top Student of the School of Economics, Finance and Property): 2019
Curtin University, Mauritius
Marketing Idol Poster Competition (Top 10 Finalist): 2017
Curtin University, Mauritius
Competence and Skills
Analytical
Teamwork
Communication
Organizational
Operational
Customer Service
Value Experience
Professionalism
Adaptability
Autonomy
Perseverance
Hands on Details
Results Oriented
Time and Project
Management
Creativity
3
Languages
Mother Language: (understanding, speaking, writing)
Mauritian Creole
Bilingual: (understanding, speaking, writing)
English (IELTS), French and Hindi
Other Languages: (understanding, speaking, writing)
German (B2) and Malagasy (B1)
Professional Experience Details
1) Jimei International Investment Ltd: May 2018 to Present
Investor and real estate developer in China, Europe and Mauritius
Assistant Marketing, Operations and Sales Manager
Location: Mauritius
Accountability: 2 luxury real estate projects in Mauritius under the PDS scheme
Jacaranda Luxury Villas:
www.jacarandamauritius.com
Orchid Villas:
www.orchidvillasmauritius.com
Key Responsibilities: Administrative Department
- Appointments and administrative requests management
- Assist directors, general manager and manager
- Reports preparation
- Filing and back-up system setup and maintenance
- Office daily operation management
- Translation support
- Transcription support
- Contact list management (project directory and customer base)
- General support to customers
- Projects promotion
- Performing billing and booking
- Accounting records maintenance and follow-up (contracts and expenses database)
4
Key Responsibilities: Marketing Department
- Department setup alongside manager
- Marketing strategy for international leads
- Strategy planning with marketing specialists
- Awareness and sales oriented online and offline campaigns
- Artwork sketch design (magazine, billboard, flyer, roller banner, website banner and
business card)
- Marketing tools design and creation (newsletter, project presentation and video)
- Marketing interns training
- Market research
- Surveys creation (Qualtrics)
- Performance analysis and reporting
Key Responsibilities: Digital Marketing Department
- Digital marketing strategies
- Leads collection and emailing
- Social media platforms management (Facebook, Instagram and LinkedIn)
- Social media posts creation (themes, visuals, caption and hashtag)
- Website auditing and structure design
- Copywriting and content writing in French and English (advertisements, website, SEO,
email campaigns, landing page, eBook, listing platforms, artwork, brochure, magazine
articles, newsletters, social media and group profile)
- Google Brand AdWords creation, setup and analysis
- SEO strategy setup
Key Responsibilities: Sales and Operations Department
- 1
st
point of contact for clients to the projects
- Clients request management
- Emailing campaign to potential clients
- Suppliers and real estate agents follow-up
- Site visits with agents and clients (show villa)
- Leads generation (through listing platforms, emailing and social media platforms)
- World Property and Investment Show (WPIS) participation in India as exhibitor
- Projects follow up from beginning to delivery to clients
- Operations management for 16 villas:
Handing over procedures and documents preparation
Delivery of villas to clients
Rental management of villas
Deco pack order and purchase
Inventory, snag list and keys management
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2) Mauritius Commercial Bank: July *********************
Longest-standing and leading banking institution in Mauritius
Customer Onboarding Operation Clerk
Location: Mauritius
Key Responsibilities: Internet Banking and Loan Department
- Process corporate and individual clients new request
- Operations management
- Setting and meeting daily deadlines
- Customer profiles management (Banking CRM Software)
- Collaborate with other department
3) Ciel Textile Ltd, Floreal Madagascar: April *****************
World-class global player in textile and garments operations
Internship
Location: Madagascar
Key Responsibilities: Assistant Factory Manager
- Daily activities administration
- Reports preparation and assessment
- Sales, gross profit and inventory analysis
- Trends identification and remedial actions recommendation
- Yarn optimization reporting
- Team performance and progress management (Kaizen Method, Pareto Law and Lean
Management)
- Line balancing
- People performance management
- Policy and risk assessment
Key Responsibilities: Assistant Branch Manager
- Resolve client issues to ensure customer satisfaction
- Workers management
- Departments coordination
- Innovative ideas generation to increase productivity
- Changes recommendations
- History of orders, packing list and work-in-progress management
6
Key Responsibilities: Assistant Quality Assurance Manager
- QA program implementation and management
- Corrective action recommendation
- Provide technical assistance to project managers
Key Responsibilities: Assistant Department Supervisor
- Operations management
- Employees training
- Accounting records maintenance and follow-up (contracts and expenses database)
- Inventory management
- Target, efficiency and timing calculation
- Productivity monitoring
Key Responsibilities: Assistant Industrial Engineer
- Product and service creation
- Productivity, efficiency and human capital management
- Study product requirements, design manufacturing and information systems
- Cost analysis
- Goods and services distribution
- Sampling and designs creation
- Product design changes effects’ evaluation
- Equipment testing
Key Responsibilities: Assistant Planner
- Production schedule preparation
- Workflow planning for each department
- Purchase orders and delivery schedule management
4) Hotel du Louvre Madagascar: March *****************
A reference in the Malagasy hotel industry
Internship
Location: Madagascar
Key Responsibilities: Receptionist
- Direct visitors and queries management
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- Department directories and logbook maintenance
- Performing billing and booking (top hôtel, top résa and top rapport software)
Key Responsibilities: Spa Assistant
- Daily activities management
- Appointment and queries management
- Sales, cost and profits monitoring within the department
- Collaborate with front desk staff
Key Responsibilities: Sales Assistant
- Daily action summaries preparation and analysis
- Reporting sales trend to managers
- Product and pricing strategy review
- Customer database maintenance
Key Responsibilities: Accountant Assistant
- Accounting records maintenance
- Journalizing and recording business transactions
- Adjustments and closing entries
- Financial statements preparation
- Policies management
Projects Portfolio
Information System: Car Rental Model
Corporate Marketing Plan: Antz Inya Pantz Australia
Digital Brand Planning: Uber Drive (Salesforce Software)
Website: Personal Branding and Digital Footprint (WordPress Platform)
Consumer Purchase Behavior Analysis: Luxury Branded Skincare
Consumer Data Collection (Infield Survey)
Marketing Research Report (SPSS Software)
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Research Proposal and Methodology: Wellkin Hospital Mauritius
E-marketing Plan: ASOS United Kingdom
Mapping Consumer Digital Journey and Reporting: Fashion Nova United States
Google Ads Campaign (Search and Display): Jacaranda Mauritius
Retail Marketing Plan: Food Truck Business Model (Meals on Wheels)
Corporate Strategic Marketing Plan: New Maurifoods Ltd (Eclosia Group)
Artwork Design and Content Writing: Jacaranda and Orchid Villas Mauritius
Website Design: Jacaranda, Orchid Villas and Jimei Mauritius
Software and Application
Salesforce Software
WordPress Platform
SPSS Software
Shopify Platform
Canva Platform
Photoshop Application
Mailchimp Platform
Qualtrics Software
Microsoft Office
Passion and Interest
Mathematics
Marketing
Art, Craft and Design
Foreign Languages
Digital Marketing
Web Design
Web Development
Yoga
Meditation