Resume QA

**** Svergun

QA Lead/ Automation QA/ Business Analyst

Show contacts

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https://www.linkedin.com/in/****-svergun-054735a/ (https://www.linkedin.com/in/****-svergun-054735a/)

SUMMARY

● 14+ years solid experience spanning across various software testing domains - Functional Testing,

Automation Testing, Performance Testing.

● Proficient in leading and coordinating onshore-offshore testing projects involving multiple stakeholders

and departments.

● Implemented new automation tools and framework across various functional teams after thorough

analysis.

● Solid experience in project management essentials of initiating, planning, executing, monitoring and

closing as well as processes, tools, methodologies.

● Excellent experience in manual/automated testing of web based, mobile and desktop applications.
● In depth knowledge and experience with various models of Software Development Life Cycle,

Agile/Scrum, DevOps, BDD.

● Knowledge and experience working in CI/CD model.
● Strong experience in preparing the test scenarios, test cases, test plans, test coverage documents, test

execution schedules, testing estimates, defect tracking reports, test summary reports, daily execution
status reports, weekly project status matrices, phase exit reports and post implementation reviews for
Manual/Automation/Performance testing areas.

● Expertise in Business Analysis activities – requirement gathering, stakeholder management,

Conducting

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joint application design

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and brainstorming sessions, Functional Specification

documentation, effort estimation, conducting walkthroughs and User Acceptance Testing (UAT).

● Proficient in Back-end testing by writing and executing SQL queries. 
● Excellent experience in performance testing and analyzing performance testing metrics. 
● Significant experience of testing APIs and XMLs using Postman, RestClient and SoapUI. 
● Excellent knowledge on Mobile application testing (iOS & Android). 
● Excellent experience of using QA management tools like JIRA, BugZilla, Rational ClearQuest, ALM.
● Worked with onsite teams in Ukraine, Poland, UK and Canada and gained good experience in client 

interaction, team coordination, was responsible for Test Deliverables, onsite offshore coordination and 
defect management. 

TECHNOLOGIES 

Selenium, Java (Basics), TestNG, RestAssured, Maven, SQL, NoSQL, Kafka, SoapUI, Postman, Jira, 

TestRail, Zephyr, Jmeter, API, JSON, XML, Jenkins, TeamCity, Bamboo, GIT, Bitbucket, Splunk, Charles, 

BrowserStack, Perfecto, Linux. 

WORK EXPERIENCE

QA

​ ​Lead ​ ​ 2020 - Present 

Global Travel Solutions, Swiss/Poland

● Organized manual and automated testing of GTS applications. 
● Led QA group, consisting manual and automation QA analysts tasked with all facets of quality 

assurance and testing including functional, performance, regression, and UAT testing. 

● Developed the test strategy and test plans, conducted review of technical specifications. 
● Selected the test tools and automation strategies used in performance and functional testing for GTS. 
● Selenium and Jmeter were utilized for developing automated test suites. 
● Jira was used for requirements management and defect tracking. 
● Confluence was used for managing QA and test activities. 

QA

​ ​Automation Developer ​ ​ 2018 - 2020 

IBM, Canada

● Organized automated API testing for cloud based applications. 
● Worked closely with key internal and external stakeholders on the implementation strategy, assessing 

end-user impacts, change management and training awareness. 

● Supervised a team of 4 automation testers. 

 
Senior QA /Automation Engineer 2016 - 2018 
IG Group, Poland

● Worked with distributed development teams (UK - India - Poland) 
● Determined test strategy and applied testing techniques
● Analyzed requirements and created Wiki documentation 
● Tested front-end and back-end internal applications, services and mobile apps using both black and 

white-box approaches 

● Created acceptance criteria, test cases and test suites 
● Analyzed bugs root cause and took preventive actions 
● Interviewed, trained and supervised new team members 

 
QA Lead

May ******************

Namecheap Inc, Ukraine

● Performed test planning, design and verification 
● Lead a group of 5 testers 
● Took active part in all sprint activities
● Communicated and conducted meetings with stakeholders
● Reviewed test cases and bug reports created by testers 
● Analyzed bugs root cause 
● Trained and supervised new team members 

 
QA Lead 

​2010 - 2016 

mBlast, Ukraine

● Participated in sprint planning, scrum and retrospective meetings with team members
● Analyzed business requirements and project documents, suggesting changes and improvements 
● Reviewed test cases and bug reports created by testers 
● Took part in regular performance review of testers 
● Supervised a team of 3-6 members, coach junior QA engineers 

● Created high-quality testing documents (test plans, test cases, test suites, bug reports) 
● Collaborated closely with testers and developers on every day basis 
● Tested web and mobile applications applying different testing techniques 

Senior Test Engineer

2007- 2010

Globallogic, Ukraine

● Reviewed business requirements and IT design documents, performed calls with clients, wrote meeting 

notes. 

● Tested all functionalities based on test cases and cooperated with development team in fixing the 

issues, ensured that all the test cases and test suites are up to date 

● Created and verified testing documents (test cases, plans, traceability matrix) 
● Involved in release support - release to QA, involved in environment setup, testing the release process 
● Involved in compatibility, performance and load testing 

 
 
Test Engineer 2006- 2007
IT Craft, Ukraine 

● Involved in testing all functionalities, worked closely with developers and project managers 
● Reported defects and logged the same into defect tracking tool, verify fixed CRs and track the same to 

closure 

● Reviewed test specifications, test cases and performed manual testing 
● Designed and updated test cases for putting the application on manual testing 

EDUCATION 
 
Master’s Degree in radio electronic science

2007 

State University of Radio-electronics. Kharkov, Ukraine 
 
CERTIFICATIONS
 
ICAgile Certified Professional (ACI) 
ISTQB Certified – Foundation Level