Ahmed Ezz *****
Mob:
***************
Email:
:
http://ae.linkedin.com/pub/ahmed-***********/569
Objective:-
Enthusiastic about proving my management & marketing skills in an esteemed organization while seeking
professional development and career expansion.
Personal skills:-
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Good interpersonal and communication skills.
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Flexible & adaptability
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Effective in handling workloads and working under pressure to meet deadlines.
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Keen to develop my understanding and acquire new skills through employment.
WorkExperience:-
Al Yousuf motors – Marketing Manager (Joined on September 2015)
Brands – Yamaha, LG electronics, Yamaha Café, Suzuki, Daihatsu, RPM loyalty
program
Job responsibilities:-
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Managing all marketing for the company and activities within the marketing department.
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Developing the marketing strategy for the company in line with company objectives.
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Co-ordinating marketing campaigns with sales activities.
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Overseeing the company’s marketing budget.
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Creation and publication of all marketing material in line with marketing plans.
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Planning and implementing promotional campaigns.
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Manage and improve lead generation campaigns, measuring results.
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Overall responsibility for brand management and corporate identity
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Preparing online and print marketing campaigns.
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Monitor and report on effectiveness of marketing communications.
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Creating a wide range of different marketing materials.
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Working closely with design agencies and assisting with new product launches.
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Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing
objectives.
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Analyzing potential strategic partner relationships for company marketing.
Fortune Promoseven – Senior Account manager/Community manager
Integrated profile (Joined on February 2014)
Job responsibilities:-
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Meeting the clients and taking briefs
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Working with agency colleagues to devise an advertising campaign that meets the client's brief and budget
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Presenting campaign ideas to clients
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Briefing the media, creative, digital and research staff and assisting with formulation of marketing strategies
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Maintaining regular contact with client, ensuring that client is satisfied at all time
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Presenting creative work for approval or modification
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Managing budgets, campaign costs and invoicing the client
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Maintaining client reports & undertaking administration tasks
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Help in pitches along with other colleuges to bring new business
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Managing campaign timelines and ensuring jobs are executed as per the approved timeline
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Negotiation with clients & solving any problems
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Proposing, briefing and executing digital campaigns
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Managing social media accounts
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Executing ATL/BTL campaigns
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Building social media strategy
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Building monthly content
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Monitoring the social Media platforms
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Preparing Social Media analytics
My clients:
Creative Concepts Advertising llc. – Account Executive & Social Media Specialist (From August 2012 –
February 2014)
Job Responsibilities:-
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Meeting and liaising with clients to discuss and identify their advertising requirements.
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Working with the account manager to brief creative and assisting with the formulation of marketing
strategies.
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Liaising with, and acting as the link between, the client and advertising agency by maintaining regular
contact with both, ensuring that communication flows effectively & that client is satisfied at all time.
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Negotiating with clients and agency staff about the details of campaigns.
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Presenting creative work to clients for approval or modification.
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Handling budgets, managing campaign costs and invoicing clients.
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Maintaining client reports.
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Undertaking administration tasks.
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Arranging and attending meetings
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Consulting clients about campaign requirements
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Negotiating timelines
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Keeping in contact with clients at all stages
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Delivering final products for review
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Working with account planners to devise a campaign that meets the client's brief and
budget
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Briefing the creative team
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Negotiating with clients, solving any problems and making sure deadlines are met
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Managing the social media networks for client from A to Z
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Building social media strategy
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Building monthly content
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Monitoring the social Media platforms
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Preparing Social Media analytics
My Clients :
Canadian Specialist Hospital – Internal Marketing (From April 2011 – July 2012)
Job Responsibilities:-
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Deal directly with customers either by telephone, electronically or face to face
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Respond promptly to customer inquiries
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Handle and resolve customer complaints
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Obtain and evaluate all relevant information to handle inquiries and complaints
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Perform customer verifications
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Process orders, forms, applications and requests
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Direct requests and unresolved issues to the designated resource
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Manage customers accounts
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Keep records of customer interactions and transactions
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Record details of inquiries, comments and complaints
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Record details of actions taken
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Manage administration
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Communicate and coordinate with internal departments
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Follow up on customer interactions
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Brand image of the business.
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Focus on both business growth and client retention.
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Use email, adwords and other electronic marketing techniques to inform customers of new products
and generate sales.
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Keep website up to date as necessary using the internal web administration tools.
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Develop business strategies and achieve performance targets.
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Attend to customers’ queries and provide appropriate solutions.
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Develop strategies and deliver excellent sales and after-sales services to maximize sales, customer
satisfaction and retention.
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Market our clinics and doctors.
Tulip Book for Advertisement – Outdoor Sales (Freelance for 1 Year)
Job responsibilities:-
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Market outdoor advertising to clients.
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Maintain client loyalty and build close client relationships.
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Develop client base and prospects for potential clients.
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Formulate proposals and creative advertising solutions.
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Work closely with Management to forecast revenues and prospect clients.
Al Saraya Trading est. – Marketing executive (February *******************)
Job responsibilities:-
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Create marketing plans geared toward end users for each key product within portfolio, in line with
strategy and targets and within budget.
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Work with the in-house designer to produce materials of visual impact and within brand guidelines.
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Work with the business innovations department to develop new ideas for reaching end user markets
using the latest in electronic technologies.
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Communicate to rest of marketing team about new innovations and how they can be used to leverage
marketing efforts.
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Write copy for each product, reflecting key messages, features and benefits.
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Involve key stakeholders for product at each stage of campaign, and report results once completed.
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Preparation & delivery of marketing plan within key objective.
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Events planning, organization and execution.
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Copy writing of articles, marketing materials etc.
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Liaison with media and publishers as required.
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Ensuring that all marketing materials do no deviate from the established.
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Brand image of the business.
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Market research and competitor analysis.
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Maintains up to date with professional sector news.
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Supporting the development of the website.
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Focus on both business growth and client retention.
•
Use email, adwords and other electronic marketing techniques to inform customers of new products
and generate sales.
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Create and implement marketing communications for books from pre-publication to post-publication.
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Liaise with Events Coordinator to maximize visibility at conferences, including compiling a list of
products and literature to display/demo, producing delegate inserts, etc.
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Where appropriate, attend key conferences to manage booth, do customer interviews and focus
groups.
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Keep website up to date as necessary using the internal web administration tools.
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Where possible, cross market and raise the profile of the other products and services, including
scientific consultancies and mycological services.
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Perform market research to assess viability of potential new products and to measure success of
recent campaigns.
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Develop business strategies and achieve performance targets.
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Generate leads for products and services.
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Attend to customers’ queries and provide appropriate solutions.
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Develop strategies and deliver excellent sales and after-sales services to maximize sales, customer
satisfaction and retention.
Cupola Teleservices-Call Center Agent (From June 2008 – January 2009)
Job responsibilities:-
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Support and provide superior service via phones, e-mails and faxes as a receiver and caller.
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Use questioning and listening skills that support effective telephone communication.
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Use an effective approach to handle special telephone tasks like call transfers, taking messages, call
backs, holds, interruptions, and unintentional disconnects.
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Understand the impact of attitude in handling calls professionally.
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Effectively deal with job stress, angry callers, and upset customers
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Use the most appropriate way to communicate with different behavior types on the telephone.
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Apply the elements of building positive rapport with different types of customers over the phone.
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Apply the proper telephone etiquette to satisfy various customer situations.
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Apply appropriate actions to effectively control a telephone call.
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Identify voice skills and how to enhance a good telephone presentation.
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Meets commitments to customers.
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Other duties as assigned.
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Reach the target.
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Display Time flexibility towards shifts as per work floor requirements.
Education:-
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12th grade High school diploma IGCSE, Graduated in June 2008.
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Completed TOEFL preparation course in 2008.
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Customer Service training.
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Bachelor degree in Business Management & Marketing from University Of Dubai
Computer knowledge:-
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MS Office: Access, Excel, PowerPoint, Word, FrontPage and Access, Outlook.
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Online: Social Media, E-mailers, Web designing (Beginner)
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Operating System and Platforms: Linux, windows2000, windows XP, Windows 7, Windows Vista, Dos.
Languages:-
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Arabic as a mother tongue.
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English Fluent in Speaking, Reading and Writing.
Personal Data:-
Nationality:
Egyptian
Marital status:
Married
Visa Status:
Residence visa
Religion:
Muslim
Local Address:
Ukraine