Resume HR Manager

Marina ***********

Date of birth: ****************
City of residence: Kharkiv
Phone number: Show contacts
Email:*********************** (mailto:***********************)

Objective
Get position of HR Manager and improve my professional skills

Education
2018 National Technical Institute "Kharkiv Polytechnic Institute", Faculty of
Mechanics and Technology

Skills
● CRM, Remedy, Redmine, ASUEN, MS Office

Work Experience:

Dev-Pro

Office Manager at Dev-Pro, 09.2018 - until now

Responsibilities:

● Manage office operation and customer service.
● Maintain comfortable working conditions in the office.
● Facilitate repair works in the office.
● Create a budget and work with existing ones.
● Handling facility requests from contractors (Redmine)
● Run inventory of the office furniture.

PJSC "Ukrtelecom"

Deputy head of the group of local and corporate business customers of PJSC
"Ukrtelecom",11.20************
Technical support service for local and corporate business consumers of
PJSC Ukrtelecom,10.20************
Deputy head of the group of the mass segment of PJSC "Ukrtelecom", 02.2015

- 10.2016
Operator of the contact center of PJSC "Ukrtelecom", serving small and medium
business ****************************

Responsibilities:

● Distribution of business processes between employees of the company

● Experience in onboarding

● Drawing up algorithms for servicing business customers
● Selection of personnel in the group
● Training new employees

Languages
Russian, Ukrainian

– native

English -

Pre-Intermediate

Hobbies
Tourism, trekking tours