Nadzhafov
Resume Affiliate Manager
19 December 2018y.Kharkiv
- Education—
- Work experiencedoes not matter
- Job typeany
- Work typeany
Professional skills
Original text
Nadzhafov *****
Age: 25 y.o.
Contact number: Show contacts
E-mail: ********************
Skype: *****.nadzhafov
Nationality: Ukrainian
City of residence: Kharkov
Job Experience
Organization: Namecheap Kharkiv, namecheap.com
Field of activity: Customer Support
Position: Customer Support Specialist, Training Supervisor, Training Methodology and Operations Analyst.
Period: July ****************
Responsibilities: Supporting clients with technical questions regarding hosting services offered. Addressing sales questions, client side account support, working with client feedbacks, chat and ticket quality assurance (as additional task), newbies’ training, organization and support of internal operations and training methodologies..
Achievements: Development of numerous documents for internal and external clients’ usage. (procedures and manuals). Optimizations of the existing internal procedures. A number of positive feedbacks from internal and external clients. Took part in training more than 10 newbie groups for Customer Support position.
Organization: Alitos
Field of activity: Forex
Position: Pre-sales / Sales Manager
Responsibilities:
Outgoing calls, Consulting customers regarding the product, registering in CRM.
Period: June *********************
Personal qualities:
Responsible, disciplined, punctual, coachable, adaptable.
Languages:
Ukrainian: Native
Russian: Native
English: Upper intermediate / Fluent
Education:
Kharkiv National University of Economics
Faculty of International Economic Relations
Specializtion: Management of IER
Degree: Master