Resume Customer support representative

Victoria ********

***********

Married

Gagarin avenue 165/3, ap.59

Kharkiv, 61124

Show contacts

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OBJECTION

Obtain position of customer support representative.

EXPERIENCE

Agency «Heart+Heart», translator and later administrator

(2011-2017)

Responsibilities: communication with clients in chats and tickets.

Zone3000, Billing Department – Customer Support

(***********-nowadays)

Responsibilities: chats, tickets, phone calls, hosting activation/cancellation, failed orders processing, billing operations, domains management.

EDUCATION

V.N. Karazin Kharkov National University 2010-2015 Master's Degree, field of study " Translation" Obtained qualification of "Philologiste, Translator of the French and English languages".

SKILLS

• Communication

• Ability to Work Under Pressure

• Decision Making

• Time Management

• Self-motivation

• Conflict Resolution

• Adaptability

• Teamwork

• Creativity

LANGUAGES

English - Fluent;

French – Upper Intermediate.

HOBBIES

• Photography

• Piano

• Books

• Art

• Snowboarding