Iryna Vladimirovna
Resume Writer/Support Specialist – 5 000 грн.
20 September 2014y.Kharkiv
- Education—
- Work experiencedoes not matter
- Job typeconstant
- Work typefull day
Professional skills
• Intermediate level of German
• Experience in customer support
• Basic knowledge of html/ css
• Experience in creating marketing strategies
• Understanding of testing methodologies
• Understanding of the roles assigment in the process of software development
• Understanding of Agile and Scrum strategies and methodologies
• Knowledge of the process of software development life cycle
• Understanding of defect's lifecycle
• Experience in testing web applications
• Experience in bug reports writting (BTS: Mantis, Jira)
• Experience in creating test cases, check lists
Work experience
- –
Fastw3b
Product Manager, Marketing Manager, Support Specialist. - product and marketing manager (Joomla Extensions),
- support specialist (online customer support system for sales and technical aspects of extensions).
Being a multifunctional specialist I dealt with the following tasks:
- analysed the market, created marketing strategeis,
- prototyped interfaces with moquap tools,
- constantly analysed and improved the level of company's website usability,
- prototyped and created the products landing pages in a close collaboration with designers
http://fastw3b.net/joomla-extensions/fw-gallery-landing.html
http://fastw3b.net/joomla-extensions/table-served-landing.html
- tested products developed by the programming team
- wrote articles for the blog connected with the tehnical aspects of products usage,
- created documentation and user-guides. - –
SmartSpace
Recruiter, HR manager, translator, tester. Attended the project of SmartSpace by being at the cradle of formation of the company, searching and interviewing the staff (editors and copywriters, as I have philological education), developing the corporate concept of SmartSpace, popularized one of the branches of the project in social networks, took part in testing of user interface, usability and functionality of the site, translated the content, edited texts by hired copywriters.
- –
INKSYSTEM
SEO Specialist. Was a member of SEO team, consisting of 5 SEO specialists, in which each member was engaged in promotion of several online stores developed for certain regions.
My role consited of checking and supporting the main website http://www.inksystem.biz/, testing (checking whether all the links are clickable and lead to the relative pages), buying links, finding and correcting text errors, finding functional errors, checking and adding metadata creation of robots.txt, formation of link builing strategy, search engine optimization of regional online store for Voronezh.
Education
- –Telesens Academy
- –Skovoroda Kharkov National Pedagogical University
English Philology.